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Features
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Payment
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Customer Care
Royal Vegas is owned by Digimedia Limited Casino which is part of the Fortune Lounge Group of Online Casinos. This Group is one of the longest-running casino groups around; they own and operate a host of other popular casinos which include Platinum play casino, 7 sultans casino, Vegas palms casino, euro palace casino, red flush casino, fortune room casino, all slots casino, and more.
Royal Vegas Casino was started by the Group in 2000, meaning the casino has been operating for over 18 years. As we’ll see, over the years, the casino has continually evolved adding games, creating bonus packages, and more to create an entertaining and exciting gaming environment.
The online casino can be found at https://www.royalvegascasino.com/. As a casino that targets a worldwide audience, the website is available in over 10 international languages which include English, Suomi, Français, Deutsch, Norsk, Português, Español, and Svenska.
Once you are of legal age (18 or t
Wealth, comfort and power are offshoots of royalty; and Vegas is synonymous with big-name entertainment. That gives you a glimpse of what Royal Vegas Casino promises, which is Vegas-style non-stop entertainment, and a fattened and smiling bank account.
The question is whether we should or shouldn’t be moved by the promises that their name conveys. Does the online casino carry games that would guarantee top-notch entertainment? Does the online casino offer fair gaming and with it a real chance to boost the bankroll?
In the first place, is the Royal Vegas Casino legit?
This Royal Vegas Casino review will shine the spotlight on Royal Vegas Casino, in order to provide the information that will help you answer those questions.
Royal Vegas Casino review at a glance
- Online casino founded in 2000 by Fortune Lounge Group
- Licensed by the Malta Gaming Authority, and certified fair and safe by eCOGRA
- Powered by Microgaming
- Offers over 700 online casino games including live dealer games
- Offers a welcome bonus (which covers the first four deposits) that is up to $1,200
- Minimum withdrawal is $50; while maximum withdrawal is $4,000 per week
- Customer support is available 24/ 7 via live chat and email
Is Royal Vega Casino Legit?
Yes, Royal Vegas Casino is a legitimate and trustworthy online casino. It is licensed by the Malta Gaming Authority and is independently audited and certified by eCOGRA. Royal Vegas Casino also offers a secure and encrypted environment for its players.
Royal Vegas Casino is a legitimate casino game site. What you don’t want is a scam house masking a casino. With many scam artist on the internet, digging up innovative tactics to rip people off, a scam house masking as a casino will not be surprising. Therefore, before venturing into a casino, it’s important to consider if it is legit.
Royal Vegas Casino will be put through our legitimacy test. First, we’ll check if they have legal recognition. Every top tier legit business obtains legal recognition by way of company registration and obtaining operating licenses.
In this regard, Royal Vegas Casino ticks the box. The casino is licensed to provide gaming and gambling services by the Government of Malta, specifically the Malta Gaming Authority (MGA).
The MGA is one of the foremost licensing jurisdictions of casino operators. For a casino to qualify for the MGA license there will be in-depth verification of the casino’s operational infrastructure to determine whether the casino meets the strict requirement set out by the MGA. Also, after issuing the license, the MGA constantly look over the casino to determine that they continue to operate to the highest standards.
Suffice it to say that, no fake casino can successfully apply for and obtain an MGA license. The MGA license means Royal Vegas Casino is not only legit but also well regulated and affords optimal player protection. The MGA oversight is top-notch which keeps all their casinos in line.
Also when issues arise between casino and players; the MGA have been known to facilitate settlement and most times in favour of the players.
You may also check out one of Royal Vegas Casino sister sites casino at Platinum Play Casino
Is Royal Vegas Casino fair?
Legit casinos should feature fair gaming; but in some awkward situation, a casino may have an operating license and still be short of being fair (this could happen if there is poor oversight by the licensing jurisdictions). Thus, it’s usually important to check that a casino is fair.
A fair casino is one where you can actually win games from your plays. Since winnings translate to withdrawals; every player should want a fair casino.
Royal Vegas Casino comes out as a fair casino. You can determine this for yourself by wagering on a handful of games, and statistically marking your winning rounds. As you will have guessed, that will have cost-prohibitive. Thankfully, legit casinos already have their games (software, RNG, RTP etc) tested for fairness by game testing labs/ industry watchers/ regulators; and you’ll find the audit test certificates on their site. In this regard, Royal Vegas Casino has the eCOGRA seal.
eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is a reputable casino auditor/ regulator that works towards ensuring that online gaming portals are, amongst other things, fair. eCOGRA tested the casino’s software using data from its RNG (random number generator) and others and certifies that Royal Vegas Casino is a legitimate operator with fair and open gaming.
Is Royal Vegas Casino safe?
Royal Vegas Casino is safe. You don’t only want a legit casino that will not scam you; you also want a safe casino that will not leave you exposed to others who may scam you. When you create an account and play real money games in a casino, you submit important information to the casino. This includes personal information (such as your name, email address, telephone number, mailing address, etc) as well as payment data (such as credit card information). A safe casino is one that will protect this information, and ensure that unauthorized third parties do not intercept or capture it. You definitely don’t want information like your credit card details slipping to the internet fraudsters.
Royal Vegas Casino comes out strong as a safe casino. They employ industry standard procedures and controls to ensure that players’ information is safe. Some of these measures include:
- Secure network topology – this include firewalls that prevent intrusions
- Encrypted communication – the encryption standard used is the same standard that I used by financial organizations to secure their data in the online sphere
- Authentication and Access Control – these include password systems
- External and Internal audit tests – these include in-house checks, as well as regular checks by industry watchers and regulatory agencies (like eCOGRA)
For the last point, the eCOGRA seal of approval is proof that Royal Vegas Casino is safe. Another of eCOGRA’s speciality is certifying a casino’s information management systems. Before giving Royal Vegas their seal of approval, the reputable casino auditor has thoroughly tested their information handling systems and determined that there is no leakage whatsoever. That is why the eCOGRA’s seal reads: fair and safe.
Games
Software Provider
An online casino is, at best, a virtual replica of land-based casino games. Thus, an online casino is only as good as the casino software – the piece that replicates the real thing. Therefore, the ideal casino should have a fully functional software that provides real quality games. In this regard, Royal Vegas Casino comes out strong.
The casino is powered by Microgaming, which is a top dog in the games software industry. Microgaming developed the first fully functional gambling software and is currently the biggest supplier of online games to casino operators. Microgaming is the go-to software provider for many reasons; the primary one is that their games have all the ingredients of a top drawer game.
They feature excellent graphics and animation, excellent sound effect, intuitive interface, and more. They also spice up the action with amazing bonus jackpot games; which sets Microgaming apart from the competition as offering the biggest jackpots.
Since Royal Vegas is powered by Microgaming, the casino is able to offer you all these (quality game and jackpot chasing excitement) to guarantee optimal entertainment.
Mobile Compatibility
Excellent gaming experience should come with convenient gaming. You don’t have to sit before your desktop devices to play casino games; you should be able to play games on the go (at any time and anyplace.
Thankfully, Royal Vegas Casino affords that convenience, as it is compatible with mobile operating systems – Android, iOS, Blackberry and others. Thus, you can play casino games on your mobile phones and tablets.
Download Version and Flash-based Version
There are basically two ways of playing casino games, and Royal Vegas Casino gives you both gameplay options. You may download the casino software to your device, or you may play the games straight from the casino website using a web browser (as long as it is flash-enabled).
Games Selection
Casinos are first of all about entertainment, and it is the games in the lobby that provides the entertainment. Thus, the ideal casino should hold a variety of games. That way you are more likely to find some to max your entertainment.
In this regard, Royal Vegas Casino ticks the box. They provide over 700 online casino games, which is more games than you’ll find in many online casinos. There is also good variety, as the games cover the popular categories in online gaming. This includes online slots, online table games, online video poker, and more.
Slot Games
Slot games are the most popular casino games, and the best online casinos provide hundreds of them. Royal Vegas Casino is no different. The casino gives you all the slot categories from the traditional old-style machines to the modern slot games.
To ease selection, the many slot games in the house are categorized into Arcade Slots, Reel Slots, Video Slots, and Fruit Slots. In line with the Microgaming badge of excellence, you’ll find that the games to feature the highest quality graphics and interactive gameplay designs. You’ll also find a variety of themes, from racing to adventure and ancient civilization, to horror and more.
Top arcade slot games include Germinator and Max Damage Alien Attack; top titles in the reel and video categories include Agent Jane Blond, Thunderstruck II, Avalon, Break Da Bank Again, Immortal Romance, Jungle Jim El Dorado and more
Table Games
Table games are almost as popular as slot games, and the ideal casino should also hold the gamut of table games. Royal Vegas casino does. You’ll find all the popular categories – blackjack, Roulette, Baccarat, Craps and more.
If you’ll want to sit at a table of luck, you can play craps where you’ll roll the dice(s) and predict the outcome. You can choose between single roll bets, multi-roll bets and player bets.
Another table game of luck is Roulette where you’ll roll the wheel and predict where the ball will stop. The casino provides the three popular types of Roulette – French roulette, European roulette, and American roulette.
If you’ll rather sit at a table of strategy, you can try blackjack where you can try to beat the dealer by having a total of 21 or closest to 21. Royal Vegas Casino provides all the different types of the game.
There’s the Multi-hand Blackjack (which include Multi-hand Atlantic City Blackjack, Multi-hand Vegas Downtown Blackjack, and Multi-hand Spanish 21 Blackjack); the Single hand Blackjack (which include Atlantic City Blackjack, European Blackjack, and Vegas Strip Blackjack); and the Gold Series Blackjack (which include Vegas Strip Blackjack Gold, Multi-hand Big Five Blackjack Gold , and Multi-hand Spanish 21 Blackjack Gold).
Lastly, for a combination of luck and skill/ strategy, you can play Baccarat. The casino also provides the different variant of the game.
Video Poker
Fans of video poker will not be disappointed. These games that combine slot action with classic card action are offered in the house. You have the choice of either single or multi-handed video poker. Single-Hand Video Poker include Aces and Faces, Bonus Poker Deluxe, Deuces Wild, Jacks and Better, and Joker Poker; while the Multi-Hand Video Poker includes 100 Play Video Poker, 50 Play Video Poker, 10 Play Video Poker, and 4 Play Video Poker.
Live Dealer Games
The online casinos offer convenience, but not the social/ human factor that brick and mortar casinos offer. However, the convenience of being able to play games at any time from a device and the social element of playing with/ against humans can be achieved through live dealer games. Thus, the ideal casino should provide live dealer games.
Thankfully, Royal Vegas Casino provides live dealer games. You’ll find Live Baccarat, Live Blackjack, and Live Roulette.
Progressive Jackpot Games
In progressive jackpot games, the jackpot amount grows the more the games are played, and can get to life-changing amounts before the jackpot is won. The real draw of casinos is these games, which gives the chance to win life-changing jackpots. Therefore, the ideal casino should hold many progressive jackpot games.
Royal Vegas Casino ticks the box in this regard. Being powered by Microgaming, the bulk of Microgaming’s progressives are brought into the house.
Royal Vegas Casino provides Progressive slots, Progressive video poker, and Progressive table games. Specifically, some titles you’ll find in the house include Major Millions, Mega Moolah, King Cashalot, and Roulette Royale.
Bonus
Businesses offer bonuses and promotions to drive patronage, and it is not different in the online gaming business. Casinos offer bonuses and promotions to drive players to their gaming houses.
In fact, they compete with these bonuses; a particular casino will tend to offer the most attractive package that will turn players from other houses to theirs. Thus, a casino review should examine the bonuses being offered so that players can determine what freebies they could get from the gaming house.
Royal Vegas Casino offers the full gamut, which includes a welcome bonus, regular match bonus, loyalty program and more.
Welcome Bonus
This is targeted at new players. Usually, it’s the biggest casino offer because it is what’s meant to draw you away from the other houses to the particular casino. In this regard, Royal Vegas Casino aced it. Their welcome bonus is huge.
It is a package of up to $1,200 that is spread to cover the first four deposits. When you sign up to Royal Vegas Casino, you’ll get a 100% match up bonus on each of your first four deposits.
- First deposit – 100% match bonus up to $300
- Second deposit – 100% match up bonus to $300
- Third deposit – 100% match up bonus to $300
- Fourth deposit – 100% match up bonus to $300
If you’ve checked casino reviews, you’ll find that this is one of the biggest casino welcome bonuses in the market. So if the main concern is a casino with that gives you a big handshake as you enter its doors for the first time, Royal Vegas Casino is worth looking at.
Other Bonuses
Not only new players have reasons to play in Royal Vegas Casino. The casino offers a lot of other bonuses and promotions for players who already have accounts. An example is regular deposit match bonuses where the players are rewarded with a percentage of their deposit as a cash bonus. They also offer weekly promotions which could range from reload bonuses to free no-deposit bonuses, which does not require you to deposit any amount to redeem.
There is also a loyalty program where you earn loyalty points for every casino credit used in wagering. After accumulating enough of these points, they can be converted to cash credits for more wagering in the house. The loyalty program is also tiered; and as you move from one level to a higher level, you earn more rewards. Royal Vegas Casino also offers players the chance to win luxury cruises and vacations.
Bonus Conditions
Imagine receiving a cash gift of one billion. Being excited will be an understatement. Imagine if it came with the condition that you cannot spend it or give it away. That’s the classic definition of a useless gift. Bonus conditions can change the modifier of a bonus from exciting to useless. Thus, it’s important to review not only the bonuses that a casino offers but also the conditions attached to these bonuses.
Bonus Wagering Requirement
This is the condition that casino attaches to their bonuses to ensure that you do not just withdraw the cash bonus, but use it in wagering in the house.
The wagering requirement is the amount that must be wagered after receiving a bonus before you can make any withdrawal (either of the bonus or of any winnings from bonus plays). Therefore, you’ll want the bonus wagering requirement to be as low as possible, so that you’ll not spend too much time wagering too much money before qualifying for withdrawals.
In Royal Vegas Casino, all bonus amounts are subject to a minimum wagering requirement of at least 50 times. For example, if you redeem the full first deposit welcome bonus of $300, you’ll have to wager a total of $15,000 before you can withdraw any positive balance.
This is not good enough. Granted, there are casinos that are worse who require a 60 times playthrough. However, the 50 times playthrough of Royal Vegas Casino is higher than the industry average, which is 40 times playthrough. Since, in playthrough requirements, lower is better; the higher than industry-average WR of Royal Vegas is not good.
Games Contribution to Playthrough
The games do not contribute equally to playthrough requirements. Sometimes it could be worthless to play some games when playing through a bonus because they contribute little or nothing to the playthrough requirement. If those games are the games you’ll rather play, then it means the casino is not ideal for you in playing with bonuses. Thus, a review of games contribution to playthrough is important.
In Royal Vegas Casino, the contribution of their games to playthrough is:
- 100% – All Slots, Keno & Scratch Card games
- 8% – All table pokers, all roulettes, all video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack) and Casino War
- 2% – Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
- 0% – All baccarat, all craps, Red Dog, Sic Bo, and all Multiplayer Tournaments games
Note that any game you play using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards playthrough requirements.
It means that Royal Vegas Casino is not ideal for playing (with bonuses) games other than slots, keno and scratch card games. All other games contribute little to playthrough, which means you’ll have to wager crazy sums to meet playthrough requirement.
For example, to clear the $300 bonus, you’ll have to wager a total of $187,500 on table poker (8% contribution), and $750,000 on classic blackjack (2% contribution). And if you play any of the 0% contribution games, the casino will void any winnings. That said, if you must redeem bonuses in Royal Vegas Casino, you should be playing only slots, keno and scratch card games.
Other Bonus Conditions
There are waves of bonus conditions, but some deserve mention here as they have been a source of tension between casino operator and players in the past.
Single Bet Cap
When playing through a bonus, the single bets you place should not exceed an amount. The problem is that the amount is low balled. Maximum bets should be “€8 per round and 50c per line” or less than 30% of the bonus amount, whichever is lower.
With a high wagering requirement, low caps on a single bet means that you’ll have to do a lot of wagering before you can meet playthrough. For example, in clearing just the $300 bonus, you’ll be playing over 1,800 game rounds; and that is when playing only games that contribute maximally to playthrough (slots, keno and scratch cards).
Thus, high rollers are already turned off by this condition. Sometimes players will find themselves placing single bets that exceed the low cap, and to their frustration, they’ll find that the casino voids their winnings and refuse to pay.
Withdrawal caps
Royal Vegas Casino caps withdrawals from winnings gotten from some bonus plays. Make no mistake; this condition is to ensure that the casino does not make huge payouts when you play with bonuses. If you ask me, I detest it.
First, after clearing your welcome bonus, you are limited to a maximum withdrawal value of 6 times your first deposit amount, and any remaining balance will be forfeited.
After going through the tedious process of placing many small single bets (occasioned by the low cap of the single bet) to meet a high amount (occasioned by the high 50X playthrough), you can only withdraw 6 times your deposit amount.
It is even more gloom for the no-deposit bonuses (free spins). After clearing the bonus, the withdrawal will be capped at 100 Casino Credits, and the remaining cash balance will be forfeited. Thus, it doesn’t matter how much you win from a free spin.
In fact, the bigger the amount you win, the more you’re unlikely to withdraw it. This is winnings from free spins are seen as cash bonuses that must be played through.
If a free play wins you $1000; you’ll have to wager a total of $50,000 to meet playthrough. If you manage to do that (a tedious process that will require over 6,200 individual bets), you can withdraw only $100. Now, that’s why I detest it.
Banking Options
To play real money games in a casino, you’ll need to deposit money into your casino account; and you need a banking method for that. Also when you have winnings, you’ll need to withdraw the funds from your casino account; and you need a banking method for that.
Thus, the ideal casino should support a wide range of banking options so that you can easily find one that you can use for your deposits and withdrawals. In this regard, Royal Vegas Casino comes out strong.
Deposit Options
In terms of deposit options, Royal Vegas Casino does not spare any method. They accept credit/ debit cards, e-wallets and bank transfer options. Specifically, the different methods supported are: Abaqoos, Bank Wire Transfer, Boleto, CartaSi, Carta Si (by Skrill), ClickandBuy, Delta, Diners Club International, eChecks, EcoPayz, eKonto, Entropay, EPS, ewire, EZIPay, Flexepin, GiroPay, iDEAL, instaDebit, JCB, Lobanet, Maestro, MasterCard, Moneta, Multibanco, Neosurf, Neteller, Nordea, Nordea (by Skrill), Paysafe Card, POLi, Postepay, Przelewy24, Skrill, Solo, Sofortuberwaisung, Switch, Ticket Premium, Teleingreso, Trustly, Ukash, UseMyFunds, Visa Electron, and Visa card.
Granted many of these options are region-specific; but with many global options supported also, you are sure to find one that you can conveniently use for loading your account no matter where you may be playing from.
There are limits to how much can be deposited, which depends mostly on the deposit method chosen. But on most of the methods, it is $10.00. Almost all deposits are processed instantly, and you’ll have the funds in your casino account for wagering; also, deposits are largely free.
Withdrawals
Royal Vegas also supports a good range of options for making a withdrawal, which also includes credit and debit cards, e-wallets, bank transfers and cheque. Granted the withdrawal options are not as many as the deposit options, but finding one for use should not be a problem.
Some of the options are: ecoPayz, Neteller, Solo, Entropay, Maestro, VISA, Cheque, Skrill (Moneybookers), Bank Wire Swift, Bank Transfer, ClickandBuy, ECO Card, Postepay, Switch, Ukash, Visa Electron, instaDebit, Nordea, EPS, CartaSi, EZIPay, and Diners Club International
There are also withdrawal limits. The minimum that can be withdrawn is $50, while the maximum is $4,000 per week. However, know that if your withdrawal is $2,330 or more, the casino will have to do identity verification.
It is not enough that legit casinos provide a good range of withdrawal methods, it is also important that they feature fast payout. In fact, casinos with no-payout and slow payout are usually considered fake. Thus, how long it takes for the payout to reach your account after submitting the withdrawal request is important.
First, all withdrawn funds are held pending for 24 hours. Why you may ask? Royal Vegas explains that it is for your convenience; in case you decide to reverse the withdrawal and use the funds to continue wagering in the house. I’m not a fan of such practices.
It tells me that the casino doesn’t want you taking money out of the house. When you initiate a deposit, they process it immediately; they don’t hold it pending in case you choose to reverse it and not get the money into your casino account. The only good thing to take out of the pending period is that it is only 24 hours in Royal Vegas Casino, but maybe more in some other houses.
After the pending period, the payout is issued to your chosen withdrawal method, and how long it takes to touch your account depends on the method.
If you want your payout as fast as possible, you’ll want to use the e-wallets; they take only 24 48 hours. The credit and debit cards take 2 – 5 business days; bank transfers take 3 – 7 business days; while checks may take 7 – 28 business days.
Restricted Countries
Many countries or states have laws that make it illegal for their residents to place bets online. As a result, casinos do not accept players from every place. Royal Vegas Casino is no exception. Thus, your check when looking for a casino to play in is whether players from your country are not restricted.
If that is the case, you should proceed to another online casino that accepts players from your country. It is not encouraged to use a location masking technology (like a VPN) to trick a casino and proceed to register when you are located in a restricted country.
This is because, though you may succeed with the registration, you may have issues with loading your account; and if you somehow succeed in that, there’s definitely no way you’ll be getting your payout when you withdraw your winnings.
The countries that are restricted in Royal Vegas Casino are Andorra, Australia, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom.
Customer Support
You cannot play casino games without needing to contact customer support. Be it to get answers to questions, to resolve issues that may occur, or to simply send needed documentation for verifications; at one point in your casino journey, you’ll have to get in touch with the casino.
Therefore, a casino review should cover the different channels that the casino provides for contacting them, as well as the effectiveness of these channels.
The first step to getting assistance (especially with questions) in Royal Vegas Casino is an FAQ section on their website. However, the FAQ is not extensive; thus, many of your questions may remain unanswered even after visiting the FAQ.
You can then choose to directly contact a support agent of the casino. To do this, the casino provides a live chat feature and an email service. For the email service; you should expect to get responses to your submissions within 24 hours.
If you’ll want instant feedback, the live chat is where you should head to. The good news is that it is available round the clock (24/ 7).
However, it’s disappointing that Royal Vegas does not list telephone lines with which they can be contacted. Most casinos provide telephone support to cater to players who would rather pick up the phone and talk to someone.
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Summary
To start with, Royal Vegas Casino is legit and safe; their MGA issued license and eCOGRA seal are testaments. The casino lives up to its promise of providing Vegas-style non-stop entertainment.
Drawing games from Microgaming guarantee quality games and exhilarating jackpot chasing excitement. For their promise of royal bliss and juices; the casino supports a host of convenient banking methods, offering enticing bonuses, enticing bonuses and real chances of getting big winnings.
If there’s one area where the casino just misses, it’s in their bonus conditions. There is a wagering requirement, which is on the high side (50 times bonus amount); there is a single bet cap when playing through a bonus, which is low (the lower of $8 or 29.9% of the bonus amount); there is a withdrawal cap on winnings from bonus plays which is also low (6X deposit amount for the welcome bonus, and $100 for no-deposit bonus).
These bonus conditions combine to frustrate bonus plays. Another area that can see improvement is customer support service. The FAQ section needs serious additions, while a telephone service should be added to their support arsenal.
Do you have any experience with Royal Vegas Casino? If yes, kindly use the comment section below to give us your brief Royal Vegas Casino review.