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Customer Care
Buzzluck Casino has been operating since 2005. It is operated by BeSoftware N.V. which is part of the acclaimed Club World Casinos Group.
Buzzluck Casino sister sites are High Noon Casino, Manhattan Casino, Lucky 7 Casino, Aladdin’s Gold Casino, Crypto Reels Casino, and All Star Slots.
Do you want an atmosphere of excitement and activity, especially one with that special ingredient for favourable outcomes? That will be where it is buzzing and luck-filled. In its name, Buzzluck Casino promises to be such a place.
The question is whether this is just some clever theming or whether Buzzluck Casino is actually an online casino where players can catch both gaming excitement and the luck needed to win casino prizes. That is, does Buzzluck Casino have a variety of top-quality online casino games to give thrills to different categories of players? Is it a legit online casino where players can actually have winnings and be confident of getting paid?
Also, does Buzzluck Casino have other offerings and services that we’ll expect of the ideal online casino (such as easy and fast depositing and withdrawing, effective customer support, etc)? This review will examine Buzzluck Casino in order to provide the information that will help you answer these questions and more.
Buzzluck Casino at a glance
| Website | www.buzzluck.com |
| Founded | 2005 |
| Operator | BeSoftware N.V. (part of the Club World Casinos Group) |
| Licensed | Curacao Gambling Commission |
| Safety | SSL (Secure Sockets Layer) Technology |
| Availability | The United States and some other worldwide countries |
| Games | 250+ (about 200 slots, 23 table games, 20 video pokers, and 13 specials) |
| Jackpot | Several huge progressive jackpots (including Aztec Millions, Jackpot Pinatas, etc) |
| Software Provider | RealTime Gaming (RTG) |
| Gaming Flexibility | Download, Instant Play, Mobile gaming |
| Welcome Bonus | Frist deposit: 100% match bonusSecond deposit: 200% math bonusThird deposit: 300% match bonus |
| Other Bonuses | Daily bonus |
| Wagering Requirement | Welcome bonus: 50x bonusDaily Bonuses: 35x bonus |
| Banking Options | Deposit: Bitcoin, Visa, Mastercard, American Express, Discover, QB Direct, EcoPayz, Skrill, and NetellerWithdrawal: Bitcoin, Bank Transfer, Courier Cheques, EcoPayz, Skrill, and Neteller |
| Banking Limits | Min deposit: $35; Max deposit: $1,000Min Withdrawal: $35; Max Withdrawal: $5,001 per week |
| Processing | Deposit: InstantWithdrawal: 24 – 48 hours |
| Customer Service | Email, Telephone, and Live Chat |
Is Buzzluck Casino legit?
Yes, this gaming atmosphere of excitement is legit. There’s no Buzzluck Casino scam here. You’ll reach this conclusion yourself the following consideration:
- Operator Profile – A gaming site from a shady operator can only be scam, while a site from a legit operator is very likely legit. In this regard, BeSoftware N.V. is every bit legit. It is a fully registered company with proper registration certificates. It is part of the wider Club World Casinos Group, which is a well-known operator of US-friendly online casinos. Importantly, the other sites from BeSoftware N.V. are all regarded as legit. Being 100% legal and having many legit casinos to its name, BeSoftware N.V. fits the bill of a legit operator.
- Licensing Information – A gaming site that is unregulated can easily go into scam territory, while a site that is well-regulated is definitely legit. In this regards, Buzzluck Casino does fairly. The casino is licensed in the jurisdiction of Curacao. This means the casino meets operating requirements set by a legit gambling commission. The casino’s official license should give confidence that the casino is: a fair house where players can have winnings, and a house with enough finances to pay winners. These are the markings of a legit online casino. The Curacao eGaming license is not the most reputable out there. However, Buzzluck Casino can be trusted to provide fair gaming, as its games are independently audited and certified by iTech Labs, which is a leading software certifier in the industry.
- Operating Record – A gaming site that does not pay is scam, but one that has a record of creating winners and paying is definitely legit. In this regard, Buzzluck Casino does relatively well. It has been around for about 15 years; and in this time, winners have consistently emerged and it has consistently paid. You’ll find a list of winners in some pages of the website; you’ll also find winners of the casino in different online platforms. Thus, there’s no doubt that winners come out of Buzzluck Casino. There’s also strong evidence that the casino pays, because the independent review platforms are not overrun with players complaints of non-payment.
With the Buzzluck Casino coming from the acclaimed Club World Casinos Group, having an official gaming license from Curacao, and having a 15-year record of paying, it can be nothing but a legit online casino.
However, it should be said here that in many review platforms, Buzzluck Casino is blacklisted or not recommended. These watchdogs usually point to the association of the casino’s operator (the Club World Casinos) to the infamous AffPower Group which has a roguish reputation in the industry. The association started in 2016.
A dispute rocked the original owners of the Club World Casinos Group at the time; and a new management era began. The somewhat “inexperienced” new team engaged the AffPower Group as consultants. With the Club World Casinos Group now taking advice from a Group with a “criminal” reputation, it lost its fine standing in the eyes of industry watchers. Thus, persons automatically became wary of casinos of the Club World Group that before then were the go-to gaming destinations, especially for US players. The reason was not hard to understand: what is to say the Club World Casinos Group will not rip off loyal players or partners, if it trusts and take ideas from the AffPower Group which basically ripped off their loyal affiliate partners?
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Is Buzzluck Casino safe?
Yes, this gaming atmosphere of excitement is safe. This means that sensitive information that you share with Buzzluck Casino is well protected. You won’t want your personal information, payment data, or other such information to get into the wrong hands. Thankfully, Buzzluck Casino makes sure of this.
It uses industry standard SSL (Secure Sockets Layer) encryption technology. SSL technology is a bank-level protocol. Thus, from when your sensitive data is travelling over the internet to when it is stored in the casino’s servers, unauthorized third parties cannot get their hands on it.
Restricted Countries
Buzzluck Casino says it serves players from the US and beyond. Thus, US players can bask in joy, as not many online casinos serve the US. However, registration is not accepted from players in some countries. These countries include: Australia, Costa Rica, France, Hungary, Israel, Italy, the Netherlands Antilles, Philippines, Portugal, Romania, Russian Federation, and United Kingdom (inclusive of Northern Ireland, Channel Islands, Jersey, Isle of Man, Guernsey and Gibraltar).
Legitimacy and Safety – Summary
There’s no doubt that Buzzluck Casino is legit. An acclaimed casino operator (Club World Casinos), an official gaming license (Curacao), and a 15-years record of paying winners settle that. There’s also no doubt that it keeps users’ data safe, as it uses SSL technology. However, the recent association of the Club World Casinos Group and the roguish AffPower Group has led to many unwanted questions
Game Offering
Game Selection
For a gaming site to be buzzing with activity and excitement, it would b packed full with a variety of high-quality games. Thankfully, Buzzluck Casino does fine. It has about 250 games in its lobby. Thus, it is not the biggest online casino out there. However, the variety is impressive, offering superb value for fans of any genre. The different game categories in the casino are: slots, table games, video pokers, specialty games, and progressives.
Slots
If you’re a fan of the spinning reels, Buzzluck Casino has about 200 slots for you. These cover everything you like. There are simple classic slots, and there are exciting video slots games with all the latest features that make slot gaming great. Also, no matter your lifestyle or taste, you’ll find exciting themes to make your day; these include: adventure, jungle, animals, Western, Eastern, sports, and more.
Some of the slot titles Buzzluck Casino offers are: Builder Beaver, Aladdin’s Wishes, Cash Bandits, Enchanted Garden II, Food Fight, Fu Chi, Glitz & Glamour, Lucha Libre, Secret Jungle, Scuba Fishing, T-Rex, and more. However, apart from an alphabetical listing of the slot titles, there is no other way to find games. you cannot filter games by features, themes, etc.
Table Games
If you want to sit at the virtual tables to play the card classics, you’ll be happy you found Buzzluck Casino. It has a table games section hold many versions of the card thrillers – Blackjack, Baccarat, and Table Pokers. Specifically, there are 23 titles, which are: Baccarat, Blackjack, Blackjack Perfect Pairs, Caribbean Draw Poker, Caribbean Hold ‘Em Poker, Caribbean Stud Poker, European Blackjack, FaceUp 21, Let ‘Em Ride, Match Poly 21, Pai Gow Poker, Pontoon, Red Dog, Suit ‘Em Up Blackjack, Super 21, Texas Hold’Em Bonus Poker, Tri Card Poker, Vegas Three Card Rummy, and War.
Poker
This section holds the mesmeric video pokers, which combine the thrills of video slots and table pokers. The Buzzluck Casino video poker section is actually one of the biggest you’ll find. It has over 20 titles which are: Aces and Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, European Slot Poker, Jacks or Better, Joker Poker, Loose Deuces, Mystery Bonus Poker, Pick Em Poker, and Sevens Wild.
Specials
If you’ll want to shift from the regular casino games, Buzzluck Casino also has those games that you’ll find in the “specialty games”, “variety games”, or “other games” section of online casinos. These include Bingos, Keno and Scratch Cards. However, these specialty games a relatively limited, as the only titles featured are: Roaring Twenties Bingo, Bonus Bingo, Lucky 8’s Magic 7’s, fish Catch, Banana Jones, and Treasure Tree.
However, the “specials” section also has a few games which usually belong to the table games section. These include Craps, Hot Dice, European Roulette, and American Roulettes. That said; not only will the fans of the spinning wheels have to go to “Specials” to find their favourite table games, but they’ll meet very limited options.
Jackpot
If it is the jackpots that take you to online casinos, you’ll be glad you found Buzzluck Casino. It has great jackpot games, including huge progressives that grow into 6 and 7 figures. The biggest is Aztec Millions which had grown to almost $4 million as of writing. Other big progressives include: Caribbean Draw Poker, Caribbean Hold’Em Poker, Caribbean Stud Poker, Jackpot Cleopatra’s Gold, Jackpot Pinatas, Let ‘Em Ride, Megasaur, Shopping Spree II, and Spirit of the Inca.
Software Provider
The games of Buzzluck Casino are supplied by Realtime Gaming (RTG). This is one of the industry’s best casino software. Because of its Real Series, it is righty considered one of the most innovative game developers. So, you can trust that games in Buzzluck Casino features high definition graphics, immersive sound effects, and other top-quality features.
However, if you’ll want games from some of the other leading software providers out there (like Microgaming, NetEnt, and more) Buzzluck Casino cannot serve you.
Gaming Flexibility
You have two routes to using Buzzluck – the download mode, and the Instant Play mode. The download mode requires you to download and install the casino software to your device. You’ll the have access to every feature of the casino. The Instant Play mode is created for players that do not have the time to wait for software downloads or cannot have the casino software on their computer. It is a no-download mode; you reach the casino from a web browser on any device, and you can instantly load games and play. Instant Play also gives the flexibility of playing games from any device. There’s no need to go sit before a particular computer because it is where casino software is installed. Rather, you can be at a friend’s, sit before the computer, fire up the casino, and play.
Buzzluck Casino is mobile-friendly. It works on popular mobile operating systems like iOS and Android. Thus, you can take the casino experience with you wherever you go, giving you hours of fun at your fingertips.
Game Offering – Summary
There’s no doubt that Buzzluck Casino is an atmosphere of activity and excitement. Its excellent range of high-quality online and mobile games from RTG settles it. Fans of Slots, table games, video pokers, and specialty games are well-catered for. Jackpot hunters will also find great progressive games. Unfortunately, there’s nothing for patrons who fancy live dealer games.
Promotions
Welcome Bonus
Buzzluck Casino says it takes great pride in giving back to its customers, it starts with a welcome bonus that caters for both slots and table fans alike. The casino advertises the welcome package as a “600% match over 7 days on first 3 deposits”. Thus, it is not just one welcome offer, but 3.
- First deposit: 100% match bonus + $75 free chip (if the deposit is via bitcoin)
- Second deposit: 200% match bonus
- Third deposit: 300% match bonus
This is wonderful offer. First, it is unlimited, whatever you deposit is matched as per the match percentage of the offer. Secondly, the match percentage is high, giving you good bang for your buck. With the first offer, you get a bonus equal your deposit; with the second and third deposits, the bonus is double and triple your deposit respectively. Thirdly, if the first deposit is via bitcoin, on top of the match bonus, there is a $75 free chip to be enjoyed.
The welcome offer comes with a 50x wagering requirement. Thus, should you claim a first deposit bonus of $100, before you’ll be allowed withdrawals, you must wager a minimum of $5,000 (that is 50 x $100).
Daily Offers
The bonuses do not stop once you’ve signed up. There are daily offers that includes deposit match bonuses, free chips, cash backs, and more. As of writing, these daily offers are:
Monday Bonus
What better way to kick off your week than with a choice of a bonus? Deposit up to $100 and get a 70% match bonus OR deposit over $100 and get 75% match bonus. Whichever you settle for, you can redeem claim 2x. However, the bonus is available on only slot games. The wagering requirement is 35x bonus amount, and there is no maximum cash-out cap after meeting wagering requirement.
Tuesday Bonus
The promo fire still burns on Tuesdays. Deposit and get 70% match bonus to be used on Slots. Interestingly, this can be redeemed unlimited times. The wagering requirement is 35x bonus amount, and there are no max cash-out caps.
Wednesday Bonus
Come midweek, and the promo fire still burns hot. Deposit and get 80% match bonus also to be used on slots. This bonus can be redeemed 3x every Wednesday. The wagering requirement is 35x bonus amount, and max cash-out caps do not apply.
Thursday Bonus
On Thursdays, make a deposit and Buzzluck Casino will give you a 65% match bonus + 25 Free Spins on the Cleopatra’s Gold slot. Unlike the others, the Thursday Bonus is redeemable only once. Wagering requirement is 35x bonus amount, and there’s no cash-out cap.
Friday Bonus
What better way to welcome the weekend than the amazing Friday Bonus? Deposit and get 70% match bonus + $20 free chip. The bonus is for playing only slot games; and it can be redeemed 2x every Friday. Wagering requirement is 35x bonus amount; and there’s no cash-out cap.
Weekend Bonus
When the weekend comes, enjoy it with an unlimited 75% slot bonus from Buzzluck. Deposit on Saturday or Sunday and a 75% match bonus to play slot games. This bonus can be redeemed as many times as possible. Wagering requirement is 35x bonus amount; and max cash-out caps do not apply.
Promotions – Summary
There’s no doubt that Buzzluck Casino takes care of its players. The amazing welcome bonus (600% match over 3 deposits) and sweet daily offers settle it. While the 65x wagering requirement of the welcome bonus is high, the other bonuses have relatively low 35x wagering requirement. However, the casino could do with more promotions like prize draws and tournaments.
Banking
Deposit
To buzz in this atmosphere of excitement, you’ll need money in your casino account. Buzzluck Casino makes depositing easy and hassle-free. Once you log in, the cashier will take you to the deposit page, where it’s just about selecting a preferred deposit method and following onscreen instructions.
| Deposit Methods | Min Deposit Amount | Max Deposit Amount | Time Taken |
| Bitcoin | $35 | $10,000 | Instant |
| Visa | $35 | $1,000 | Instant |
| Mastercard | $35 | $1,000 | Instant |
| American Express | $35 | $1,000 | Instant |
| Discover | $35 | $1,000 | Instant |
| QB Direct | $35 | $1,000 | Instant |
| EcoPayz | $35 | $1,000 | Instant |
| Skrill | $35 | $1,000 | Instant |
| Neteller | $35 | $1,000 | Instant |
Deposit Method
The only banking options you’ll find for depositing are: Bitcoin, Visa, Mastercard, American Express, Discover, QB Direct, EcoPayz, Skrill, and Neteller. Thus, Buzzluck Casino does not support a robust list of deposit options. One good thing here is that the casino is crypto-friendly.
Deposit Limits
The minimum deposit amount is $35. If minimum deposit amount is low, you will not need deep pockets to be able to afford depositing and playing. The $35 min deposit amount of Buzzluck Casino is a bit on the high side. If you can spare only $20, there’s no hope of playing here.
The maximum deposit amount is $1,000. If maximum deposit amount is high, players who are high rollers can easily pay-in the large amounts that their gaming requires. However, the $1,000 max deposit amount of Buzzluck Casino is on the low side. Thankfully, with bitcoin, you get higher max deposit amount ($10,000).
Deposit Processing Time
Buzzluck Casino processes deposits instantly. After completing the deposit transaction, the funds are immediately pushed to your casino account and ready to be used.
Withdrawals
When the luck shines on you, and your buzzing bring winnings, you’ll want to withdraw it (or some of it). Buzzluck Casino also makes withdrawing easy and hassle-free. Once you log in, the cashier will take you to the withdrawal page, where it’s just about selecting a preferred withdrawal method and following the onscreen instruction.
| Withdrawal Methods | Min Withdrawal Amount | Max Withdrawal Amount | Time Taken |
| Bitcoin | $50 | $6,000 | 1 day |
| Bank Transfer | $200 | $5,001 | 5 days |
| Courier Cheque | $200 | $2,500 | 4 days |
| EcoPayz | $35 | $5,001 | Instant |
| Skrill | $35 | $5,001 | Instant |
| Wire Transfer | $300 | $5,001 | 5 days |
Withdrawal Methods
Buzzluck Casino also keeps it short and simple in terms of withdrawal methods. The only options it supports are: Bitcoin, Bank Transfer, Courier Cheques, EcoPayz, Skrill, and Neteller. However, also not that your particular country determines which of these options will be available to you.
Withdrawal Limits
The minimum withdrawal amount is $35. If minimum withdrawal amount is low, you will not have to build a large balance before you can request payment. The $35 minimum withdrawal amount of Buzzluck Casino is relatively fine; but it is not rock-bottom as players will want it. However, it applies to the supported e-wallets. When playing from a country where withdrawing to e-wallets is not possible, the next lowest min withdrawal amount is $50 (via bitcoin).
The maximum withdrawal amount is $5,001 per week. This is clearly stated in the casino’s T&C. The only exception is Network Progressive Jackpot wins. If maximum withdrawal amount is high, you can easily withdraw large amounts. However, the $/€5,001 max withdrawal amount of Buzzluck Casino is on the low side, meaning it’ll take relatively long to completely withdraw any serious sum. For example, to completely withdraw a $50,000 balance, it’ll take about 3 months (in 10 withdrawal transactions).
Pay-out Speed
Buzzluck does not process withdrawals instantly. If your account is verified, and you’ve sent the requested documents, your withdrawals will be processed in 24 – 48 business hours. Approved payments are immediately issued; and depending on your withdrawal method, it’ll take anything from instantly to 5 business days for the payment to hit your account.
Banking – Summary
Buzzluck is a bitcoin-friendly online casino. Yes, it supports banking systems that make for easy and hassle-free depositing and withdrawing. However, banking options are limited. Also, banking limits are not very friendly. When depositing, you need a minimum of $35. When withdrawing, you’ll need to build at least $35; and should you have a large balance, you cannot withdraw more than $5,001 a week.
Customer Support Service
Contact Help
Buzzluck Casino says it constantly strives for the highest levels of customer satisfaction. This is good news because the road is not always smooth. Thus, should you need help with anything in this atmosphere of activity and excitement, there’s a support team that you can get in touch with. Thankfully, the support service is available 24 hours a day, seven days a week, 365 days a year. Also, Buzzluck Casino also provides a range of ways for getting help. These are Live Chat, telephone, and email, so you can select the one that best suits you.
More importantly, you won’t want to be blanked when contacting support. With Buzzluck Casino, you have the backing of an award-winning customer service – 100% chats and calls answered. Know that, when using emails, response will take up to 2 business days to come. But the telephone service and Live Chat gives instant feedback. The agents are also very experienced and friendly.
Self Help
Buzzluck Casino also provides a self-help resource – an FAQ (Frequently Asked Questions) page. Many questions that players have asked in the past are answered in the page. To aid navigation, the answers are arranged by topics as: General, Getting Started, Cashier, Bitcoin, bonuses, and Technical.
Customer Support Service – Summary
Buzzluck Casino has an award-winning customer support service. It has a support team that is available 24/ 7; and it supports a range of contact options – Live Chat, telephone, and email. While, instant feedback is provided via telephone and live chat services; we’ll want faster response for the email service.
Conclusion
Buzzluck Casino is one of the US-friendly online casinos from the Club World Casinos Group. It comes with an exciting theme promising to be an atmosphere of excitement and winnings.
Thankfully, it lives up to this. Having a gaming license from Curacao, Buzzluck Casino is a legit house that is fair and that has operated responsibly for over a one-and-a-half decades. Yes, you can win games; and yes, you’ll be paid. On the entertainment front; Buzzluck Casino has an excellent range of high-quality games for everyone. Unlike many houses, it does not wow with a slot section and goes limp in the other games section. Whether your favourite is the slots, the table classics, or video pokers, you’ll find good options. Jackpot chasers will find huge progressives. Lastly, you can play how your want – download, instant play, or mobile.
Buzzluck Casino has a fine range of promotions. New players are started with an amazing 600% match on the first 3 deposits, and this is followed by different bonuses available every day of the week. On the banking; Buzzluck Casino is bitcoin-friendly, and it supports systems that make for easy and hassle-free depositing and withdrawing. Lastly, it has award-winning customer service to give you the help you’ll need on your way.
However, this does not mean that Buzzluck Casino is the all saintly goody-goody online casino with no room for improvement. As the summary sections of each part of the review show: on the gaming front, Buzzluck Casino could do with more games; on the promotions front, it could do with more promotions; and on the banking front, it could do with more banking options and friendlier banking limits. However, there’s no doubt that Buzzluck Casino has more for it than against it. Thus, on the whole, it actually comes out solid.
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However, we cannot recommend Buzzluck Casino for the singular fact that its operator (the Club World Casinos Group) is now associated with the roguish AffPower Group. We just couldn’t overlook that. However, if you can overlook this, then there’s no reason not to jump in and get buzzing in this atmosphere of excitement and winnings.