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Features
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Customer Care
Yes, Betsson is a legitimate and highly reputable online gaming company. They are licensed and regulated by the Malta Gaming Authority, one of the leading gambling regulators in the world. Betsson also holds a UK Gambling Commission license, which further attests to its reliability.
Betsson is a Swedish enterprise that offers an array of online gambling activities, including casino games, poker tournaments, bingo challenges and sports betting, plus scratch cards. They even support over 20 internet gaming sites like Betsafe and NordicBet!
But does Betsson cheat its players? It is worth gambling on Betsson? Continue reading…
Betsson is an online gambling destination that says it takes entertainment seriously. It adds that its vision is to offer the best possible customer experience in the business.
The question is whether this is just some advert-speak or whether Betsson does take entertainment seriously it provides the best gaming experience in the business.
Betsson offers a number of gambling products, which includes an online casino, live casino, a poker room, sports betting, and horse racing. However, this review will focus on the casino product. Because pokers and live casinos form part of many online casinos, this Betsson Casino review will also touch on Betsson’s poker and live casino products.
Thus, the initial question becomes whether Betsson Casino provides the best online casino gaming experience in the business. That is, does Betsson provide a wide variety of quality online casino games? Does it reward players with fantastic bonus offerings? Does it offer top services that we’ll expect of the ideal online casino (such as friendly conditions and limits, fast and easy deposits and withdrawals, effective support service, etc)? In the first place, is Betsson Casino legit?
This review will examine Betsson Casino in order to provide the information that will help you answer these questions and more. The casino is structured as follows:
- About Casino – Background, Certification, Licensing, Operating Record, Is Betsson Casino legit, Is Betsson Casino safe
- Game Offering – Software Providers, Casino Versions, Mobile Compatibility, Game Selection, Live Dealer Games, Progressive Jackpot
- Bonus Offering – Bonuses, Bonus Conditions
- Payments – Pay-ins, Payouts
- Customer Support Service
Betsson at a glance
| Website | www.betsson.com |
| Founded | Online since 2003 (but has been around since 1963) |
| Owner | BML Group |
| License | Malta Gaming Authority |
| Certificate | eCOGRA |
| Software Providers | NetEnt, Microgaming, WMS, Nyx Interactive, Quickspin, Realistic Gaming, Red Tiger, Thunderkick, Foxium, Sthlm Gaming, Play n’Go, and Evolution |
| Casino Version | Instant Play, Mobile Casino |
| Games | Over 1,300 games which include slots, table games, specialty games and live dealer games |
| Jackpot games | Yes, over180 jackpots |
| Welcome Bonus | 100% match bonus up to €100 + 101 free spins |
| Wagering Requirement | 25x bonus amount |
| Loyalty Program | Yes |
| Banking Options | Credit/ debit cards, prepaid vouchers, web wallets, and bank transfer services |
| Banking Limits | Min Deposit – €10 Min Withdrawal – €20; Max Withdrawal – varied but relatively high |
| Payment processing time | 24 hours |
| Customer Support (typical response time) | Email (30 – 60 minutes); Live Chat (30 seconds); Request Call Back (15 – 60 minutes) |
Betsson – About
This part of the review will examine the background of Betsson Casino, its licensing and certification info, and more, with the aim of answering whether it is a legit and safe online casino.
Betsson – Background
The history of Betsson can be traced to 1963 when its founders Bill Lindwall and Rolf Lundström started offering slot machines to restaurants in Sweden. Over the years, there has been much evolution, and by 2003, Betsson has fully transitioned into an online gambling service. This is why Betsson can say “With more than 50 years in the business, we know what you want – entertainment”.
Betsson is operated by BML Group Ltd, which is a fully registered Maltese company (with registration number C-34836). BML is a subsidiary of Betsson AB which is a publicly traded company that is listed on the Stockholm Stock Exchange. Thus, apart from its vast experience, Betsson is backed by a robust company.
Betsson says it takes entertainment seriously. It sure does as it provides many gaming products. Not only is there an online casino, but it also allows you to bet on your favourite sports and to bet on horse racing. Being able to switch between these gambling products is a nice perk that not many online gaming destinations can offer.
Certification
When looking at casinos, an important consideration should be a casino that has been audited and is certified by reputable independent third parties. Thankfully, Betsson Casino is one such online casino.
Betsson is certified by eCOGRA, which is the eCommerce Online Gaming Regulation and Assurance. The eCOGRA certificate is a “fair and safe” seal of approval. Primarily, the testing facility tests casino games to determine that gaming results are random. That Betsson has the prestigious eCOGRA seal means that after assessment of its games, the casino was found to be a fair casino. In simple speak, this means that every player in the casino has a chance of winning games.
Also, all the software providers of Betsson Casino are certified suppliers of casino games; and they have been rigorously tested to ensure they are functioning according to regulations. Thus, Betsson Casino will always give you a fair casino experience.
Licensing
When considering playing in an online casino, one thing to check out is where the casino is regulated. This is because the most reputable online casinos are all compliant with a strict regulatory framework as stipulated by a reputable jurisdiction. Thankfully, Betsson Casino ticks this box. It is licensed and regulated by the Malta Gaming Authority (MGA), which is one of the most reputable regulators in the business.
The MGA is known to have some of the most stringent operator requirements, and its oversight is known to be very strict. For example, it is famous for intervening in player-casino disputes, and many such settlements have been in the favor of players. Thus, the MGA is regarded as the casino regulator that gives the best player protection.
With Betsson Casino regulated by the MGA, you can rest assured that the casino satisfies high financial requirements which assures that it will not disappear with players’ deposits and that it has the ability to pay. You can be rest assured that should it happen that the casino refuses to pay, you have an institution to run to who’ll fight your case. That Betsson Casino is so well regulated is a serious statement that it is legit.
Operating Record
Another important thing to check is the casino’s operating record, specifically its record of payouts. That is, whether or not the casino consistently pays winners.
To this, Betsson Casino says “with us, you can rest assure that if you win, you will be paid out promptly. In fact, we pay out millions to our winners each year and we take pleasure in doing so”. We can say that this is not just some sweet talk to snare players. There are winners of Betsson every day, and the casino consistently pays.
Betsson is also a multiple award winner. It has won multiple awards for best customer service; in the eGaming awards, the Betsson sportsbook has been recognized as one of the best around for many years; and Internet World magazine has once awarded Betsson the best gaming site in Sweden. That Betsson is so recognized can only mean that it is a legit online casino.
Is Betsson Casino legit?
This answer is effectively answered; but here, we’ll commit to the straightforward answer. Yes, Betsson Casino is legit. Whatever your definition of a casino’s legitimacy, Betsson Casino ticks the box.
First is its legality! Betsson Casino is owned by BML Group, which is a subsidiary of the 100% legal and publicly traded Swedish company Betsson AB.
This makes Betsson Casino legit because it is inconceivable that a scam online casino will come off a company with such a profile, and especially not the casino that bears its name.
Second is its certification and gaming license! Betsson Casino is certified by the reputable eCOGRA and licensed by the reputable Malta Gaming Authority. This means it is backed by arguably the industry’s best auditor and regulator respectively. This makes it legit because a scam online casino can neither get eCOGRA certification nor be regulated by the MGA.
The third is its operating record! Betsson Casino has been around for over 50 years, and no scam gaming service will survive in the industry for that long. Also, Betsson Casino has consistently paid in its 50+ years; and only legit gaming services pay winners.
Also, in its 50+ years, Betsson Casino has received numerous awards from industry watchers; and only a legit online casino will be so recognized.
Is Betsson Casino safe?
Most often than not, using an online casino entail submitting sensitive information like personal information and credit card information. Such information should be well protected. So while you want your online casino to be legit, you’ll also want it to be safe.
Betsson Casino ticks this box. In this regard, it says: “We have the latest and greatest security and encryption measures in place so that you can have peace of mind when playing with us”. Betsson uses state-of-the-art SSL (Secure Sockets Layer) technology. With this, all transactions containing sensitive information between your browser and our servers are encrypted using a bank-grade encryption protocol. This also goes for all data stored in its database,
With the use of industry-standard SSL technology, it is safe to say that Betsson Casino is a safe online casino.
Who can play in Betsson Casino
Betsson Casino only accepts players from the following countries: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Azerbaijan, Bahamas, Belarus, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Congo DRC, Cooks Islands, Costa Rica, Cote D’Ivoire, Croatia, Cyprus, Djibouti, Dominican Republic, East Timor, Ecuador, Egypt. El Salvador, Equatorial Guinea, Falkland Islands, Faroe Islands, Finland, Gabon, Gambia, Germany, Gibraltar, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Iceland, India, Israel, Jamaica, Japan, Kazakhstan, Kenya, Kiribati, Korea, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Liechtenstein, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Mayotte, Mexico, Micronesia, Moldova. Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Romania, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Solomon Islands, South Africa, Sri Lanka, St Helena, St Kitts and Nevis, St Lucia, St Pierre and Miquelon, St Vincent and the Grenadines, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Turkmenistan. Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Zambia, and Zimbabwe.
Unfortunately, a notable absence from this long list of accepted countries is the United States. This means that if you are resident in the US, Betsson Casino is not for you.
Summary of “About Betsson Casino”
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 90% |
Betsson Casino comes out well in this regard. It is operated by one of the biggest and most experienced casino operators in the business (BML Group). Betsson Casino is certified by eCOGRA so there’s no doubt that it is a fair online casino where you can have winnings. It is licensed by the Malta Gaming Authority, so there’s no doubt that it is a legit online casino where you can have winnings and will be paid.
Through its online existence started in the early 2000s, Betsson Casino has roots that go back as far as 1963, so it has been around for over 50 years. In this time, Betsson has consistently paid winners and has received numerous awards. Not getting a perfect rating in this section is because there is a lot of country restriction, which include the US.
Game Offering
This part of the review will examine the quality and variety of games that Betsson Casino offers, as well as the ease of gaming afforded.
Software Providers
Betsson Casino is powered by a variety of software providers. These include Microgaming, NetEnt, Nyx Interactive, Quickspin, Realistic Gaming, Red Tiger, Thunderkick, Foxium, Sthlm Gaming, Play n’Go, WMS, and Evolution Gaming.
This list of software providers features some of the very best in the industry. These guys employ the latest in gaming technology to develop games with sharp graphics, crisp sound, smooth game-play, and more. So you can be sure that you’ll find the games of the finest quality in Betsson Casino.
The sweet thing about online casinos powered by multiple software providers is the variety they offer. Each game studio differentiates its software with the best it has to offer, so you can have the varied best offering of gaming software products.
That is, you can grab games from Microgaming and enjoy the unique features that Microgaming offers, and then switch to games of another provider to enjoy the unique features on offer there. You cannot get this variety of experience in the many online casinos out there that are powered by a single software provider.
Casino Versions
Betsson Casino is a no-download Instant Play casino. This means that there is no software to download. To play casino games, you only need to open a web browser, call up the casino website, and load the games. Betsson casino runs smoothly on web browsers without lag. So if you use Mac devices (which do not take an installation of casino software) you’ll be glad Betsson Casino is an instant play casino.
Also, Instant Play in-browser gaming offers many advantages; with the greatest of them all being the ability to play games from different devices. In a download casino, an application must be installed on a device, and gaming will be limited to that particular device.
But since an Instant Play casino requires no download or installation of a casino application (only requiring loading games in a web browser), you can play games from any device. So Betsson Casino offers the flexibility of playing games from any device.
Mobile Compatibility
Betsson Casino is also mobile-friendly. It works well on all the popular mobile platforms (Android, iOS, Blackberry and Windows phone). Its mobile compatibility gives the ultimate gaming flexibility, as it allows gaming from anywhere and at any time.
Since users take mobile devices everywhere, players of Betsson Casino can take the casino with them everywhere. Anywhere and anytime you can take out your smartphone and operate it, you can enjoy exquisite online casino gaming from Betsson.
Game Selection
First, there are over 1,300 games in Betsson Casino. To put this in perspective, many of the casinos out there regarded as well-stocked has 550+ games. Thus, Betsson Casino is definitely one of the industry’s leaders in terms of numbers.
Secondly, there is a wide variety of games. No matter the casino game that you play, you’ll find it featured in Betsson Casino. It has everything – from the spinning reels of slot machines to classic table games, to the combos that are video pokers, to unique speciality games, and to the live action of Live Dealer games.
Slots
Slots are arguably the main highlights of online casinos, and it is exactly so with Betsson Casino. The casino has over 1,200 slots. This is a humongous number, as it two times more than the total number of games you’ll find in many other online casinos.
With the software providers that Betsson features, it is able to offer all the different types of slot games. You’ll find the old favourite (3 reel slots) to all the new favourites (like 5 reel video slots, and more). Some of the slot titles available are Starburst, Arabian Night, Lucky Leprechaun, Dead or Alive II, Agent Jane Blonde, Cool Wolf, Bikini Party, Book of Dead, Sahara Nights, Mayan Gods, Shaman’s Dream, Tarzan, Beauty and the Beast, 24, Tomb Raider, Jumanji, Ted, Game of Thrones, and more. You’ll notice that the slots come in different themes. What fascinates/ thrills you? Whether it is jewels, flowers, animals, adventure, ancient civilization, or the movies, you’ll find a slot game with a matching theme.
Table Games
Table games are arguably the main highlights of brick and mortar casinos, so an online casino should feature them. Betsson Casino does exactly so. Its collection includes card games, dice games, and roulette.
The Card games are led by Blackjack. You’ll find many interesting variants which include: Double Exposure Blackjack, Blackjack Relax, Face Up Blackjack, Suit ‘Em Up Blackjack, Lucky Lucky Blackjack, Buster Blackjack, Perfect Pairs Blackjack, 21 + 3 Blackjack, Lucky Ladies Blackjack, and more. For other card games, there are Baccarats and Pokers. For the latter, fans will find many interesting types which include Texas Hedge ‘Em, Texas Hold ‘Em, Texas Hold ‘Em Switch, and more.
You’ll also find non-card tables. To shoot the dice, the casino has dice games like Casino Barbut; and for the exotic Roulette wheel, the casino features different types that include Simply Roulette, La Partage Roulette, Roulette Relax, Super Wheel, Alphabet Roulette, and more.
Specialty Games
Specialty games are casino games that do not fit the mould of the regular games (slots, table games, or video pokers). Betsson Casino features a lot of these games in its “Other Games” section. The bulk of these games are Slingo and Scratch cards. The Slingos are exciting hybrids of Slots and Bingo; and the titles that Betsson Casino features include: Monopoly Slingo, Slingo Cascade, Slingo Centurion, Slingo XXXtreme, Slingo Wild Adventure, and more.
The Scratch cards are fast-action games for instant gratification; and the titles that Betsson Casino features include Magic Mystery Money Scratch Card, Out of this World Scratch Cards, Ocean Fortune Scratch Card, Scratchy, Happy Scratch, Lucky Scratch, and more.
Progressive Jackpot Games
We agree that every online casino player is a jackpot chaser because very want the big wins that jackpot games features. Thus, the ideal online casino should hold a lot of jackpot games. Betsson Casino does exactly so, as it has over 180 jackpot games. This is about 10 times the jackpot games you’ll find in many other online casinos. This makes Betsson Casino one of the best places for jackpot chasers.
Betsson Casino has some of the best progressive jackpots in the industry. These progressives are networked games. That is, a progressive jackpot game is connected to a number of casinos, and anytime the game is played in any of the casinos, a part of the wager is contributed to the jackpot amount.
So in progressives, the amount to be won continually increases until the jackpot is activated. The very best and biggest Progressive in the industry is Mega Moolah, and it is available in Betsson Casino. As at writing, the Mega Moolah jackpot was over €13m.
Many other huge progressives were available. Some other 15 progressive jackpots were over €1m. These are Mega Fortunes, Joker Millions, Empire Fortune, Wheel of Wishes, Wish Upon A Leprechaun, Andy Capp, Irish Riches, Lucky Diamond, Paws of Fury, Top Cat, Slots of Gold, Super Spinner Bar X, Mega Fortune Dream, Major Millions, and Hall of Gods.
Also, read This Casino Review
Live Dealer Games
The regular online casino games are designed to mimic the experience of a land-based casino. However, Live Dealer games do better; Live Dealer games do not give you an imitation, but the real thing. These games are operated in a real brick and mortar casino with real humans dealing the cards and spinning the wheel, and players get the live-action via video streaming. Thus, for that very real experience of gaming in a real-life casino, online casinos should feature Live Dealer games.
Thankfully, Betsson Casino is one of the best online casinos to play Live Dealer Games, as it features 57 of these games. To put this in perspective, many online casinos do not feature Live Dealer games, and in those that do, you won’t find up to 10. But Betsson Casino gives you 57. These include 22 Live Blackjack, 17 Live Roulette, 6 Live Poker, and 6 Live Baccarat.
Can I try the casino games without real money?
Yes, you can. Betsson Casino features a “play for fun” mode. This allows you to play casino games without committing real money. Sometimes, players will want to know how a game works before placing a bet on it. This “play for fun” mode is built for that.
To play for fun, simply open the game you want to try out and play (without registering or being logged in). If you’re satisfied with it and want to play with real money, you can then proceed to register or log in before accessing the game.
Summary of Game Offering
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 90% |
Betsson Casino ticks all the right boxes in terms of its game offering. Game quality is top-notch, as it is powered by some of the best creators of online casino games. Also, Betsson Casino is well stocked, as it has over 1,300 games, which includes slots, table games, specialty games, and even live dealer games. Slots enthusiasts will find over 1,200 of spinning reels. The casino also has one of the largest collections of table games, specialty games, and live dealer games.
The game offering of Betsson Casino did not get a perfect rating only because video pokers are not featured.
Bonus Offering
This part of the review will examine the bonuses that Betsson Casino has for its players as well as the main conditions that come with such bonuses.
Bonuses
Like every online casino out there, Betsson Casino rewards its players with freebies.
Welcome Bonus
As usual, new players get a golden handshake which is a welcome bonus. The welcome offer of Betsson Casino is a 100% match bonus up to €100 + 101 free spins. One good thing with the welcome bonus is that you get the maximum bang for your buck. Being a 100% match bonus, you’ll get all €100 (plus the 101 free spins) of the offer with a deposit of €100.
While €100 is a fine cash bonus, the extra 101 free spins make the offer even more attractive. However, it should be said that the welcome bonus is relatively small. There are many online casinos that welcome players with cash bonuses in four figures.
Loyalty Program
Betsson Casino also has a VIP program to reward players who loyally play games in the online casino. As soon as you create your Betsson account, you will automatically be made a member of the reward program (the Betsson VIP Club).
As a VIP member, every game you play using real money in the casino earns you VIP points (status points). The VIP Club has three status levels – Bronze, Silver, and Gold. Your level in any month is determined by how many VIP points you earn in the previous month. That is, the VIP points you earn in the month of April will determine your VIP level in April.
The club is built around earning two types of points – VIP points and Betsson points. The VIP points you earn will determine how many Betsson points you receive. Betsson points hold a monetary value and can be exchanged for cash at any time. The more VIP points you earn and the higher your VIP level, the more Betsson points you will receive. This is because the higher VIP levels come with a greater exchange rate for your VIP points.
| VIP level | VIP points Required | Points conversion rate |
| Bronze | 50+ | 1 VIP points = 1 Betsson Point |
| Silver | 15 – 49 | 1 VIP points = 2 Betsson Points |
| Gold | 0 – 14 | 1 VIP points = 4 Betsson Points |
When redeeming Betsson points for cash bonuses, 100 Betsson points is equal to €1. The minimum amount of points you can exchange is 100. As a Bronze VIP, that will be €1, but if you make it to the Gold level, that will be €4. Apart from the cash bonuses obtained from redeeming Betsson points, the casino advertises that there are other benefits that include special offers, bonuses, and lots of other exciting stuff. However, there is no information as to what these offers are. So without a clear statement of these “other exciting stuff” that are benefits of the VIP program, it comes out weak.
Tournaments
Betsson Casino runs different tournaments where players are rewarded with sweet cash prizes. As of writing this review, one of such tournaments was the “NetEnt €250,000 prize pool”. In this tournament, you’ll have a chance to win a share of a €250K prize pool divided into four weekly prize draws.
You just have to play the qualifying slot game to earn tourney points, and at the end of the tourney week, the highest placed players win a cash prize. The best part of this tournament is that it is designed to reward many persons. In the week prior to writing this review, €50K was shared, and players ranking from the 1st to the 1,837th in the tournament got a cash prize.
Another tournament running at the time was the “Daily drops and wins”. This tournament had a cash prize pool of €30,000. The prize was available to be shared on a sliding scale to 350 winners. With so many winners, players are more likely to join in. In addition to that prize pool, every day €4,643 cash prizes are dropped at random day. Players had a chance to win a part of this daily cash drop, which was available to be picked up by 80 players.
Bonus Conditions
Casino bonuses are subject to different conditions. Many times, bonus conditions may make it better to pass a casino bonus to redeem it. Thus, before jumping at a bonus, it’s important to consider the conditions that are attached. Some of these conditions are wagering requirement, games’ contribution to play-through, and maximum bet amount when playing through bonuses.
Bonus Wagering Requirement:
After redeeming a casino bonus, before you can make a withdrawal, you must wager an amount. That amount is the bonus wagering requirement. So that after redeeming a bonus it will not take too long before you’ll be permitted to make withdrawals, the wagering requirement will have to be as low as possible.
As of writing, Betsson Casino advertised that all deposit bonuses (except otherwise stated) were subject to a 25 times wagering requirement; explaining that the bonus amount must be rolled over 25 times. Thus, if you redeem a €100 bonus before withdrawals can be made, you must wager a minimum of €2,500. If you’ve shopped around for online casinos, you’ll immediately notice that this is a relatively low wagering requirement. In fact, it’s one of the best you’ll find out there.
Games Contribution to Play-through
Casino games count differently to meeting the wagering requirements. Thus, if you plan to play with bonuses, you’ll want a casino with games that count well towards meeting the play-through requirements. In Betsson Casino, games’ contribution to wagering is as follows:
| Casino Games | |
| 100% | Slots |
| 10% | All Roulette, Caribbean Stud & Casino Stud Poker games, all Casino Hold’Em, Red Dog, Pai Gow, Poker Games, Oasis Poker & Texas Hold’Em Poker Games |
| 5% | All Blackjack, Baccarat, Video Poker, Pontoon, Beat Me, and Punto Banco Games |
| Live Dealer Games | |
| 50% | Dream Catcher |
| 15% | All other Live Games |
This means that every €100 wagered on slots will count as €100, but €100 wagered on roulette of poker will count as €10, while €100 wagered on Blackjacks will count as €5. Thus, if you want to meet the play-through requirement as fast as possible, you’ll be playing slots. With regards to how Betsson Casino performs relative to others, it does so-so. For example, you’ll find many casinos where live games do not count towards meeting playthrough requirements; but in Betsson Casino, the live dealer games count, with Dream Catcher even having a 50% contribution. However, apart from its slots, the contribution of the regular online casino games of Betsson Casino to wagering is relatively low. That is, you’ll find these games in some other casinos having a higher contribution to wagering than they contribute to Betsson Casino. For example, there is a casino where table pokers contribute 50% to wagering; but in Betsson, these games contribute only 10%.
That said; when playing through bonuses in Betsson your favourite games better be slots or the live dealer games, else you may be better served using bonuses in some other casino.
Maximum Bet Amount During Bonus Play-through
When playing with bonuses in Betsson Casino, there is a maximum bet restriction in place, which is €6 per game round or €.50c bet per line. Before you meet bonus play-through, if any of your bets exceed €6, all your winnings will be forfeited.
Know that if you can place large single bets, you’ll meet the wagering requirements in no time. So you’ll want the maximum bet amount (when a bonus is active) to be as high as possible. However, the €6 per game round or €.50c bet per line max bet amount of Betsson Casino is relatively low. This means that high rollers will not have joy playing with bonuses in the house.
Summary of Promotions
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 60% |
Betsson Casino has a welcome bonus that is up to €100 + 101 free spins. While this in itself is fine, the offer is relatively small. Also, after the welcome bonus, we didn’t find any reload bonuses. Betsson Casino has a VIP program, but (in our opinion) it is weak. This is because “converting VIP points to cash bonus” is the only clearly stated benefit of the program. Thankfully, there are sweet tournaments from which you can get some cash prizes.
In terms of bonus conditions, the relatively low (25x bonus amount) wagering requirement of Betsson Casino is super good. However, the casino games have a low contribution to bonus playthrough, and the maximum bet amount when playing through a bonus is too low, meaning that meeting the playthrough requirements will be relatively difficult.
Payments
To use an online casino two payment types are essential – pay-ins and payouts. The former is depositing real money into your casino account, while the latter is withdrawing winnings from your casino account.
Pay-Ins
When funding your Betsson Casino account, important considerations will include deposit options, deposit limits, transaction time, and service fees.
Deposit Options:
Betsson Casino does relatively well in terms of supported deposit options. The supported deposit methods include generic options such as credit cards (Visa and Mastercard), web wallets (Skrill/ Moneybookers, Neteller, and ecoPayz), prepaid cards (Entropay and Paysafe card), and Bank Transfer.
However, there are a host of other options only available in some countries. These include Sofort (only available for Germany), Paypal (only available for the UK), Boleto (only available for Brazil), Trustly (only available for the UK, Sweden, Finland and Poland), and Swish (only available for Sweden).
Thus, the deposit options of Betsson Casino should satisfy players everywhere. That is, you’ll find a means to conveniently fund your account no matter where you are. The only bump on this road is that crypto options (such as Bitcoin) are not supported.
Deposit Limits
Betsson Casino accepts deposits as low as €10. The ideal online should floor their minimum deposit amount so that even players with low budgets can fund their accounts and play games. Betsson Casino does well in this regard, as its €10 minimum deposit amount is relatively low.
Transaction Time
All deposit transactions (with the exception of Bank transfers) are processed immediately. This means that deposited funds will appear in your casino account immediately. So if you’ll want to make a deposit and immediately start playing with the funds, Betsson Casino comes out right for you.
Service Fees
We don’t like fees when making a deposit. Thankfully, you can get free deposits in Betsson Casino, except you’ll be depositing using Visa or Mastercard, which comes with a 2.5% processing fee. Also, when using Bank Transfer you may be faced with a fee. However, this is not charged by Betsson Casino; such fees come from your local bank. Such fees vary depending on your country and bank.
Payouts
When withdrawing winnings from your Betsson Casino account, supported withdrawal options, limits, transaction time, and fees should also be important considerations.
Withdrawal Options
There is no doubt that you’ll find convenient options when requesting payment. This is because the supported withdrawal options of Betsson Casino are: Visa, Mastercard, Skrill, Neteller, EcoPayz, Entropay, PayPal, and Bank Transfer. With such generic options, you shouldn’t have a problem with finding a means to get paid. However, the options available are limited. It is also disappointing that Bitcoins are not available.
Withdrawal Limits
In Betsson Casino, to request payment you need a positive balance of only €20. It means you only need to roll over the €10 minimum deposit two times. This is one of the lowest minimum withdrawal amounts you’ll find in the industry. So Betsson Casino is not like some online casinos where you’ll have to stay in for a long time building a large win balance before you can request payment.
The maximum withdrawal amount is dependent on the withdrawal option. However, we found that Betsson Casino does very well in this regard. Whatever option you choose, you’ll have a relatively high withdrawal amount. For example: using Visa, Skrill, and Ecopayz, you can withdraw up to €10,000, and using Bank Transfer, you can withdraw up to €100,000. To put this in perspective, many of the online casinos out there limit withdrawals to a maximum of €4,000 per transaction. Withdrawing €4,000 at a time means it’ll take a long to completely withdraw a large balance.
However, with the high maximum withdrawal amounts of Betsson Casino, if you luckily hit a large win, completely withdrawing it will be relatively faster and easier.
Payout Speed
Yes, a legit online casino pays; but we are not content with online casinos that pay if such payments take forever. Thus, the ideal online casino should feature fast payouts. Betsson also ticks this box. First, the payment processing speed is relatively fast. Betsson Casino processes withdrawals in 24 hours. This is one of the fastest processing times you’ll find in the industry.
After the payment is processed, how long it’ll take to be received depends on the payment method used. However, it is still relatively fast. Payments with the web wallets take 24 hours to be received; payments with credit card options take 3 – 5 business days; while payment with Bank Transfer takes 2 – 5 business days.
Applicable Fees
Betsson Casino charges no fees whatsoever when making withdrawals. If you find any fees (usually small) these are charges by your financial intermediary and are not connected with Betsson Casino.
Summary of Payments
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 100% |
Betsson Casino scores a perfect 100% in our rating of its payment. Deposit and withdrawals are easy. The available options, though not the most exhaustive, will satisfy every player. Also, banking limits are the friendliest you’ll find – you need only €10 when depositing, and only €20 to request payment.
And if you hit a large win, you’ll get your money out fast because the maximum withdrawal amount is very high. More importantly, payment speed is fast, as withdrawal processing time is only 24 hours.
Customer Support Service
One way to prepare for the rainy days is to ensure that the online casino you’ll jump into has an effective customer support service. This is because you may have questions or issues down the road. Thankfully, Betsson Casino does very well in this regard.
It support service has the following options – email, Live Chat, and request call back. To use the good ol’ email, simply send your email inquiries to support-en@betsson.com. To use the Live Chat, you’ll find the link on the “Help Center” page of the casino website. The “Request a call back” service is a reverse telephone service. If you click it, your telephone number will be requested, and an agent will call you back.
When you reach out to a support service, you want it to take forever to get a response. This is one reason you’ll like Betsson Casino. The support service of the online casino features relatively fast response times. Emails are answered in 30 – 60 minutes. That’s super-fast, considering that casinos that answer emails within 24 hours are still considered to have a fast response time.
Live Chat has a response time of 5 sec. That’s instant feedback. Interestingly, it doesn’t take long to get connected to a live agent. The “Request a Call Back” service has a response time of 15 – 60 minutes. Customer reviews also show that the response obtained is usually very helpful.
Betsson Casino also provides a very helpful “Help Center”. This is simply an FAQ for self-help. If you like finding answers yourself this is a great place to start. The Betsson FAQ is one of the most detailed we’ve seen for an online casino. The subject it covers include Registration and Login, Account and Verification, Payments, Casino, Live Casino, and more.
Summary of “Customer Support Service”
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 100% |
Betsson Casino also scores a perfect 100% in the rating of its customer support service. The casino support section starts off with a very detailed FAQ. For contact-help, Betsson Casino supports the full gamut – Email, Live Chat, and Request Call Back (reverse telephone). More importantly, the response time is very fast. Most importantly, the response received is usually very helpful.
Conclusions
Betsson Casino is easily one of the biggest online casinos in the market. Using NetEnt and many other top software providers, Betsson Casino offers 1,300 online casino games; and an impressive variety that includes slots, table games, specialty games, and Live Dealer games. It also has one of the biggest collections of jackpot games in the industry, which includes huge progressive jackpot games headlined by the famous Mega Moolah. Except you play video pokers, you’ll be satisfied with the game options available in every section of the casino’s games offering.
You can also be rest assured that you can have winnings because Betsson Casino is certified fair by eCOGRA. You can also be rest assured that you’ll be paid when you have winnings and request payment because Betsson Casino is regulated by the reputable MGA; and also because it has an unblemished operating record of paying winners. More importantly, Betsson Casino aces it in terms of payment.
You’ll find good banking options, banking limits are some of the friendliest in the industry, and the payout is one of the fastest. When you need help, it has an award-winning customer support service that you can call on via email, Live Chat, and reverse telephone service.
Do we recommend Betsson Casino? Absolutely! This is not to say that Betsson is not without faults. We think it can do better in many aspects, especially in its bonus offering (no reload bonuses, weak VIP program, and low max bet amount when playing with bonuses). However, the positives far outweigh any negatives.
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Pros
- Operated by the robust BML Group, and has over 50 years experience
- Licensed by the reputable Malta Gaming Authority (MGA)
- Certified by the reliable eCOGRA
- Includes other gaming products like sportsbook and a racebook
- Provides great games from some of the best developers around (such as NetEnt, Microgaming, WMS, Red Tiger, etc)
- Instant Play and mobile gaming are supported
- Provides a huge amount of games (over 1,300) which includes slots, table games, specialty games, and live dealer games
- Provides many jackpot games (about 180), including Mega Moolah
- There are many tournaments with sweet cash prizes for a large number of players
- The wagering requirement (25x bonus amount) is relatively low
- Supports a good number of deposit and withdrawal options
- Minimum deposit amount is only €10
- Minimum withdrawal amount is only €20
- Maximum withdrawal amounts are very high, so withdrawing a large balance will be easy
- Customer support is available via email, live chat and “request call back”
- The response time of the support service is relatively fast (30 – 60 minutes for email response)
Cons
- Does not accept US players
- Video Pokers are not available
- Welcome bonus (100% bonus up to €100 + 101 free spins) is relatively small
- There are no reload bonuses
- The VIP program is relatively weak, as its benefits are not many
- The contribution of games (except slots and live dealer games) towards meeting bonus play-through requirement is relatively low
- Maximum bet amount when playing with bonuses is relatively low (€6 per game round or €.50c bet per line)
- Bitcoin is not supported for either deposits or withdrawals