-
Features
-
Payment
-
Customer Care
Betsafe is an online gambling site with services such as casino, poker room, live casino, sports betting, horse racing, and virtual sports. And it also offers fash withdrawals to all its players all over the world.
Yes, Betsafe is a legitimate online sportsbook and casino and is licensed and regulated by the Malta Gaming Authority.
But does Betsafe cheat its players? Does it have a winning potential for players? Continue reading to find out…
Who will not want more from his/ her online gaming experience? BetSafe says it is a gaming destination that’ll enhance your gaming. This suggests that it is a top online gaming destination. The big question is whether this is just some advert-speak or whether BetSafe is really a top gaming destination that’ll enhance your gaming.
BetSafe is actually a complete gambling site with gambling products that include a casino, poker room, live casino, sports betting, horse racing, and virtual sports.
However, this review is a BetSafe Casino review, which will focus on only the casino product of BetSafe. The Poker and Live Casino products will also be touched because in most other online casinos these are usually part of the casino offering.
Thus, our initial question is whether BetSafe Casino is a top online casino that’ll enhance your gaming experience. That is, does it have a wide variety of all the quality and entertaining online casino games you love in one easy-to-navigate site for the ultimate online casino experience? Does it spice up your gaming with regular incentives? Does it offer top casino services (like easy deposit and withdrawals, fast payouts, effective customer service, etc)? In the first place, is BetSafe Casino a legit online casino, or is it just another scam site?
This BetSafe review will thoroughly examine BetSafe Casino in order to provide the information that will help you answer these questions and more. The review is arranged as follows:
- BetSafe Casino – at a glance
- About BetSafe Casino – Background, is BetSafe Casino legit, is BetSafe Casino safe, who can play in BetSafe Casino
- Game Offering – software providers, casino version, mobile compatibility, game selection, live dealer games, jackpots, practice play
- Promotions – bonuses, bonus conditions
- Banking – deposits, withdrawals
- Customer Support Service
- Conclusions
BetSafe – at a glance
| Website | www.betsafe.com |
| Launched | 2006 |
| Operator | BML Group Limited |
| Licensed | Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority |
| Certified | eCOGRA (eCommerce Gaming Online Regulation and Assurance) |
| Security | 128 bit SSL data encryption technology |
| Software Providers | Over 25 which includes NetEnt, Microgaming, IGT, Eyecon, Pragmatic Play, etc |
| Casino Version | Instant Play, Mobile |
| Games | About 1700 games (slots, table games, video pokers, specialty games, and live dealer games) |
| Jackpots | Over 150 jackpots (which include huge progressives like Mega Moolah) |
| Welcome Bonus | 100% match bonus up to €50 + 20 free spins |
| VIP Program | Yes |
| Banking Options | Credit cards, e-wallets, and bank transfer |
| Banking limits | Min deposit: €10; Min withdrawal: €20 |
| Payment Processing | 24 hours |
| Customer Support | Email (support-en@betsafe.com): 30 – 60 minutes; Live Chat: 30 seconds; Request Call Back: 15 – 60 minutes |
BetSafe Casino – About
Background
BetSafe is operated by BML Group Ltd. This is a Maltese company with registration number C-34836. The BML Group is a subsidiary of Betsson AB, which is a company that can be traced back to 1963, and which trades in the Stockholm Stock Exchange. The BML Group and Betsson AB are the set of companies behind some of the biggest gambling sites in the world, such as Betsson, Nordic Bet, Casino Winner, Casino Euro, Star Casino, Loyal Casino, and more.
Thus, BetSafe is operated by one of the world’s biggest and most reputable gaming companies; it has some of the most reliable online gaming sites as its sister sites. BetSafe itself was launched in 2006, which means it is nearing one and a half-decade in the iGaming scenes.
BetSafe comes with a name that says a lot; a safe gaming destination is important if you are to get the most out of your gaming. However, as mentioned earlier, BetSafe is more than an online casino. BetSafe offers gambling via different products – there is an online casino with one of the biggest collection of online casino games, there is a fun and vibrant poker product, and there is a live casino where you can connect with real human dealers and gamers all over the world, there is a sportsbook that provides odds on many different worlds sporting events, there is a racebook where you can bet on different horse racing events, and there are Virtual sports where you can bet on scheduled fixed-odds events that use a random number generator to decide the outcome.
Is BetSafe legit?
Given that the web is full of scam artists, before using any online platform (especially a gaming site that’ll require you to make deposits) it is wise to ask the legit question. In this case, the question is whether BetSafe Casino is legit or whether it is a scam.
There is no doubt that BetSafe Casino is a safe online casino. The profile of the operator of BetSafe and its longevity has partly answered the legit question. As mentioned earlier, Betsafe is operated by the massive BML Group, which is a subsidiary of the even more massive Betsson AB.
It is inconceivable that one of the biggest operators of gambling sites in the iGaming industry will bring forth a scam gaming site. Also, the other sites of this operator are legit and reliable sites; and it is inconceivable that only BetSafe will take the left turn and be a scam site.
Also, it was mentioned earlier that BetSafe was launched in 2006. That it has been around that long can only mean it is a legit house, because scam houses are found out in no time, and they almost always disappear after being found out.
However, the legitimacy of BetSafe Casino has more than just its operator profile and longevity to prove that it is legit. There is its: certification info, licensing info, and operating record.
Certification Info:
BetSafe has the audit seal of eCOGRA (the eCommerce Online Gaming Regulation and Assurance). eCOGRA is an accredited and one of the most reliable casino certifiers in the industry. It tests casino games for randomness, and its seal mean that the casino has been found to have random gaming results. That is, the casino offers fair gaming, such that every player (including you) can have wins.
It is not news that many scam gambling sites are rigged so there can be no winners. So that BetSafe is a fair casino where anyone can be a winner can only mean that it is legit. Also, know that it is inconceivable that eCOGRA will certify a scam online casino.
The BetSafe website also carries the AskGamblers certificate of trust. AskGamblers is one of the industry’s foremost watchdogs; and it is inconceivable that it will endorse a scam online casino.
Licensing Info:
BetSafe is licensed and regulated by reputable casino licensing jurisdictions. It is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Gambling Authority. A licensed online casino would’ve met operator requirements stipulated by the commission, and its operation will be regulated by the commission.
Thus, BetSafe Casino aces it in terms of regulation. This is because its regulators are some of the industry’s best (from a player’s perspective). The MGA and UKGC are famous for having stringent requirements and strict oversight. Amongst other things, the MGA or UKGC license gives confidence that the online casino is financially robust, such that it will not run away with players’ deposits, or not be able to pay.
The MGA license also assures that should a casino-player conflict arise, you’ll get the most player-biased resolution possible. That said; there is no way BetSafe is not a legit online casino. It is inconceivable that a scam site will have the license and be under the oversight of these reputable casino regulators.
Operating Record
BetSafe Casino has consistently had winners since its launch in 2006. More importantly, it has consistently paid. Scam sites are designed to rip off players, so there is no way a scam site will be consistently paying.
The only issue we have here is that the BetSafe website does not feature a “winners list” or winners testimonials” that many other online casinos. However, a quick online search will show you that there are real winners of BetSafe Casino. Some of those winners even post payment proofs to show that there are real payouts.
That said; even without giving weight to the robust profile of the operator of BetSafe Casino and its longevity, that it is certified by reputable third parties, that it is licensed and regulated by reputable gambling authorities, and that it has consistently made and paid winners seal the argument. BetSafe Casino is a legit online casino.
Is BetSafe safe?
Safety in this regards is the protection of sensitive data that you’ll share with the online casino. Such sensitive data as personal details and transaction information should be well protected. Thus, the ideal online casino must be legit and safe.
With its name, you’ll expect BetSafe Casino to be safe. Thankfully, it does not disappoint in this regards. It employs the industry strongest technical security measure – 128 bit SSL (secure sockets layer) data encryption. The SSL technology encrypts data with high-grade protocols which are currently nigh unbreakable; also the data is transmitted through a private channel. Thus, you can be assured that your sensitive data will not be intercepted; and even if intercepted, it will be in a scrambled state and cannot be read. Thus, it is safe to say that BetSafe is a safe online casino.
Who can play in BetSafe?
Because of the gambling regulations of some regions, online casinos are unable to offer services to persons in those regions. Thus, like all online casinos have country restrictions; and BetSafe Casino is not different.
Some of the countries whose countries are restricted from creating accounts and playing in BetSafe Casino are: Alderney, Antarctica, American Samoa, Austria, Australia, Aland Islands, Belgium, China, Colombia, Curacao, Czech Republic, Denmark, France, Georgia, Greece, Hong Kong, Hungary, Isle of Man, Italy, Jersey, Malaysia, Puerto Rico, Portugal, Singapore, Slovenia, Spain, Turkey, and United States.
With the United States having the single biggest gambling pool of any country of the world, it is disappointing that BetSafe Casino does not accept US players.
About BetSafe Casino – Summary
We’ll give the “About” section of BetSafe a perfect 5.0/ 5.0 rating. The thrust of the section was to answer whether Betsafe Casino is legit and safe. Thankfully, BetSafe fully ticked every box. It is one of the biggest gambling sites, it is one of the longest-serving gambling sites, and it is operated by one of the biggest operators of gambling sites.
More importantly, it has official third party certifications from reputable auditors and is licensed and regulated by reputable authorities. Thus, it is very legit. It also uses the industry-standard security protocol. Thus, it is very safe. The one small bump on this road is that it does not accept US players.
Below is a highlight of the Hits and Misses of the “About BetSafe Casino” section:
| √ | Operated by one of the biggest operators of gambling sites |
| √ | Has been around for over 14 years |
| √ | Is certified by reputable casino auditors (eCOGRA) |
| √ | Is licensed by reputable casino regulators |
| √ | Has a clean record of consistently paying winners |
| √ | Employs the industry-standard SSL technology |
| X | Does not accept US players |
Game Offering
Software Providers
BetSafe Casino draws games from an assortment of provider providers. The primary provider is NetEnt, while others include Microgaming, WMS, IGT, Leander Games, Quickspin, Thunderkick, Play n’Go, Red Tiger, Eyecon, Relax Gaming, Blueprint Gaming, Elk Studios, Pariplay, Pragmatic Play, Foxium, iSoftBet, Iron Dog, Yggdrasil Gaming, Lightning Box, Barcrest, Big Time Gaming, Live 5 Gaming, Inspired Gaming, and Evolution Gaming.
As can be seen, the “highs and mighties” of the industry are featured by BetSafe Casino. Whatever name you’ll find in any true list of best developers of online casino games is featured. Thus, you can be sure that BetSafe Casino provides top-drawer quality games. Games in the casino feature smooth game-play, razor-sharp graphics, cool sound effects, and more; which are all elements that make for the quality gaming experience.
The assortment of software providers also means that players in the casino can get a variety of gaming experience. Each of the different platforms comes with unique features. So players will be able to feast on varied software tweaks for an exciting gaming experience.
Casino Versions
Betsafe Casino is available as a no-download casino. This means that you only need to fire up the casino using a web browser, and you’ll be able to access games and start playing games immediately; there will be no need to download casino software.
Offering only the Instant Play casino version will not be a problem to many players, because that is already the popular mode of play. In-browser play gives more gaming flexibility than the traditional download mode of play. With the Download mode of play, you can play games from only the device where the casino application is installed; but with in-browser play, you can play games from any devices using a web browser.
Mobile Compatibility
BetSafe Casino is an online casino that works smoothly on mobile devices. If you won’t want to come home to play casino games, mobile gaming is your pass, where you can play casino games from anywhere and at anytime using your mobile devices.
Thankfully, BetSafe Casino ticks this box. It is compatible with the popular mobile systems – Windows phone, Android, iOS, and Blackberry. So wherever you go with your portable hand-held devices, you’ll have BetSafe Casino with you.
Games Selection
The assortment of games in BetSafe Casino total about 1,700. This simply means that BetSafe Casino is one of the industry’s inventory leaders. You won’t find this many games in many online casinos. In fact, casinos that feature 500+ games are roundly regarded as being well-stocked. That said; if what you want is an online casino with more games than you can actually play, BetSafe Casino makes a fine gaming destination.
Also, you’ll find whatever you want to play in BetSafe Casino, as the 1,700 games of the casino include every type of online casino game. BetSafe Casino features exclusive games that you will not find in any other online casino except casinos of the Betsson Group. The game sections you’ll find in BetSafe Casino are: slots, table games, video pokers, and other games.
Slots
As of writing this review, BetSafe Casino had 1,596 slots. Thus, if you are a fan of the spinning reels, you’ll find that BetSafe Casino is a slot haven. It has everything slots for your spinning pleasure. The classic slots with their 3 reels and traditional pay-lines are available for all the traditionalists; and slots with the best of modern features (such as 5 reel video slots, 3D slots, i-slots, and more) are also available.
BetSafe Casino is able to offer some of the best slot games in the market. Some of the slot titles in the casino lobby are: Book of Dead, Starburst, Immortal Romance, Vikings Go Berzerk, El Jackpotto, Gonzo’s Quest, Wolf Gold, Dead or Alive II, Fluffy Favourites, Break Da Bank, Coins of Egypt, Sahara Nights, Book of Oz, Aloha, Stampede, and more.
Interestingly, you’ll find a suitable slot game whatever your interests. This is because slot games are available in different themes; these include animals, flowers, fruits, gems, sports, adventure, magic, mythology, and more. Some themes are inspired by some of the best movies to grace our TV sets; example of such slots are Jumanji, Ted, Game of Thrones, Tarzan, 24, Tomb Raider, and more.
Table Games
As of writing, BetSafe Casino had 42 table games. With this, it’s clear that the casino’s dominant games are slots. However, its 42 table games are more than you’ll find in many online casinos. Thus, BetSafe Casino is relatively well-stocked in this category.
In addition to its full Poker suite, the table games section of the casino holds all the popular card games, roulettes, and dice games. If Blackjacks are your game, BetSafe Casino has many interesting variants for you that include: Perfect Pairs Blackjack, Lucky Lucky Blackjack, Suit ‘Em Up Blackjack, Buster Blackjack, Double Exposure Blackjack, and more. If Pokers are your game, you can’t go wrong with BetSafe Casino. Its solid Poker section holds some of the best Poker games including Texas Hold ‘Em, Texas Hold ‘Em Switch, Texas Hedge ‘Em, and more. Baccarats are also available to complete the roll call for the card games.
If you’ll want other tables, BetSafe Casino gives you Roulettes. Apart from the regulars like American, French and European Roulettes, it also holds some of the most exciting Roulette wheels such as Alphabet Roulette, Double Ball Roulette, Simply Roulette, La Partage Roulette, and more.
Video Poker
As of writing, BetSafe Casino had 11 video poker titles. These games give the double bang; they give poker fans the simplicity and dazzles of video slots, and they allow slot players bring skill to their gaming. Thus, the ideal online casino should offer video poker games.
Thankfully, BetSafe Casino does. It has some of the best titles around such as Bonus Deuces, Deuces Wild, Jacks or Better, Joker Poker, Jackpot Poker, and All Aces Poker. However, you’ll also find some hard-to-find but really exciting titles, such as Game King Video Poker, Jacks or Better Double Up, and Poker Dice.
Specialty Games
Online casinos usually have a “specialty games” or “variety games” category which holds online casino games that do not fit the mould of the regular games. That is, if a game isn’t slot, table game, or video poker, then it’s a “specialty” game.
The “specialty section” of BetSafe Casino holds a lot of scratch card games. Titles you’ll find include: 7 Up, Shangrila, Shore Thing, Panda Gold 10,000, Ocean Fortune, Dr Love, Snakes and Ladders, Diamonds and Rubies, Magic Mystery Money, Out of This World, Jingle Up, and more.
Live Casino Games
As of writing BetSafe Casino was offering 72 Live Casino games. Live Casino games are on high demand as they give the real casino experience. Live Dealer Games are operated by professional dealers from the floor of a brick and mortar casino, and the live-action is sent to players’ device via video streams. Thus, players get the real experience including the social interactions that comes with being physically in a brick and mortar casino.
The live dealer games collection of BetSafe Casino include 29 Live Blackjack, 23 Live Roulette, 8 Live Baccarat, 6 Live Pokers, and 7 Live Game Shows. In fact, apart from the sister sites of BetSafe Casino, you’ll be hard pressed to find another online casino with these many live dealer games.
Jackpot Games
Jackpots are the reason people visit casinos, because the big fat wins that people crave are held by jackpot games. BetSafe Casino has more jackpot games than you may imagine. As of writing, jackpots in the casino number 151.
These include scores of daily jackpots, which as the name suggest are available to be won every day. Also included are networked progressive jackpot games. In such a game, the jackpot amount receives a contribution anytime the game is played (in a network of casinos), so the amount to progressively grow, until the jackpot is won.
As of writing the daily jackpots games will fetch a lucky winner a cool €13,350. Some of the titles with which to shoot for this jackpot include Mystery Reels, Pirate’s Plenty, Dragon’s Luck, Gems Gone Wild, Arcade Bomb, Totem Lightning, Mayan Gods, Wild Spartans, Mystic Wheel, and more.
For the progressive jackpot games, you’ll find some of the biggest and most popular games. As of writing, Mega Moolah and its sisters (Mega Moolah Isis and Atlantean Treasures Mega Moolah) had a jackpot that was over €14 million.
Joker Millions, Empire Fortune, and Mega Fortune each had jackpots of over €3 million; while about 10 other games had jackpots of over €3 million (these games are: Wish Upon A Leprechaun, Irish Riches, Andy Capp, The Naked Gun, Worms Reloaded, Paws of Fury, Diamond Jackpots, Mega Fortune Dreams, Major Millions, and Hall of Gods). Also, about 16 other games had 6-figure jackpots.
BetSafe Casino features many jackpots which range from the conservative to the massive. That said; if you are a jackpot chaser, you may find no better online casino than BetSafe Casino.
Must you play with real money
No, you must not. Most of the games in BetSafe Casino offer practice play. This is a fun mode which allows you to try out games as normal, but without committing real money. This no-risk practice play allows you to try out games. If you do not understand how a game works, or there is a new game, it may not be best to bet on it immediately. Practice play allows you to understand it, after which you can proceed to bet on it.
Game Offering – Summary
We’ll give the Game Offering of BetSafe Casino a perfect 5.0/ 5.0 rating. With over 1,700 games cutting across all game variety, BetSafe Casino offers whatever online casino game you’ll want to play, even live dealer games. Games are drawn from top providers including some of the very bests, so high-quality games are guaranteed. More so, it is an Instant Play Casino allowing you to play games from any device; and mobile gaming is supported allowing you to play games on the go (whenever and wherever).
Below is a highlight of the Hits and Misses of the casino’s Game Offering section:
| √ | Top quality games are provided by numerous software providers including some of the very bests |
| √ | Being powered by numerous platforms means players can get varied experiences |
| √ | Gaming flexibility is offered via Instant Play and mobile gaming |
| √ | Provides a humongous amount of games (over 1,700) |
| √ | Game variety includes slots, table games, video pokers, specialty games, and live dealer games |
| √ | Offer over 150 jackpot games which include huge progressives like Mega Moolah |
| X | No download version |
Promotions
Bonuses
BetSafe Casino has different bonus offers for its players starting with offers designed to bring in new players to offers designed to make players remain in the casino. These bonus offerings are:
Welcome Bonus:
This is the gift you get from an online casino for choosing it over the others. The welcome bonus of BetSafe Casino is a first deposit match bonus, which could also include free spins. It works out as follows:
| First deposit amount | Match Bonus | Free spins |
| €10 to <€25 | 100% match bonus up to €50 | – |
| €25 or more | 100% match bonus up to €50 | 20 free spins on Coins of Egypt |
That is, the full welcome bonus is “100% match bonus up to €50 + 20 free spins”; and this requires a minimum deposit amount of €25. However, those who cannot make an initial deposit of €25, but can deposit at least €10, will get welcomed with “100% match bonus up to €50”, but without the free spins offer.
One good thing with the welcome offer is that even players with low budgets are catered for. In many online casinos, welcome bonuses come with one minimum deposit requirement, and players who cannot meet it will not even get a taste of the pie. BetSafe Casino addresses this by having two minimum deposit requirements for its welcome bonus. Those on low budgets who can only meet the lower minimum deposit requirement can still get a taste of the pie (the cash bonus part of the welcome bonus).
Another thing we like about the welcome bonus is that it is a 100% matching of the deposit, so you get maximum bang for your buck. That is, to get the full €50 match bonus, you only need a €50 deposit.
However, the welcome bonus itself is relatively small (even with the 20 free spins considered). It is very disappointing that the bonus is only up to €50, especially if you consider that many online casinos in the market have welcome bonuses featuring match bonuses of four figures.
Wagering requirements apply to any match bonus or free spins claimed as part of the welcome bonus. For the match bonus, the bonus amount must be wagered a minimum of 40 times within 30 days before you can make a withdrawal. This means that if you claim the full €50 bonus, you will be required to bet a total amount of €2,000. For the free spins, the bonus must be wagered a minimum of 35 times within 3 days of being claimed.
Mega Moolah Jackpot Campaign
As of writing this review, the Mega Moolah jackpot was over €14 million; and BetSafe Casino made chasing the mega jackpot even it even more exciting by building a campaign around it. All variants of Mega Moolah are included in this campaign. That is, Mega Moolah, Mega Moolah Isis, and Atlantean Treasures Mega Moolah.
The campaign was promising €1,000 cash each to the 30 players who will come closest to the mega jackpot (by being involved in a bonus round within the closest time to the winner). That is, you get €1,000 cash if you are among the 30 players involved in a bonus round within the closest time to the Mega Jackpot winner.
Coming close to but not actually winning the prize is always a painful experience. What better way to ease that “pain” than to reward you for coming close!
Weekly Goody Bag
Do you like surprise packages? If yes, you’ll love this BetSafe Casino reward that also incorporate the excitement of surprises packages.
The Weekly Goody Bag is a gift package that will include all of “Free Spins, Bonuses, and Safe Bets” or a combination of them. The only way to find out is to open the bag. Simply deposit a minimum of €10 from Monday to Thursday. On Friday, you’ll receive a message in your account which state what your prize it. Simply open the message to get the prize.
We like the “safe bets” when they come in the Goody Bag. With a safe bet you can’t lose money on a bet. When you place a bet (with your own funds) and you lose the bet, the casino returns the stake to your account without any additional wagering requirement.
€250,000 Prize Pool
In the month of writing this review, there was a €250,000 NetEnt lottery-styled draw ongoing. It had the pool available in four weekly prize draws.
You only have to play a minimum of €20 on the qualifying slots. For each €20 wagered on the qualifying games, you’ll get a ticket with which to enter the raffle. The more entries you get, the more chances you have at being one of the winners of the cash prizes.
What we love most about this raffle is that it rewards many players, not just a handful of players – there is a cash prize for 1,837 players.
Live Dealer Spectacular Tournament
As of writing, BetSafe Casino was running a live dealer tournament that had cash prizes for winners weekly. You simply earn points as you play qualifying live dealer games, and at the end of the tournament week, you are a winner if you are one of the highest placed players. The tournament rewards many players, so you can sneak into the winners’ pool. One week had 200 winners, while 2 other weeks had 100 winners; with payments on a sliding scale.
Bonus Conditions
Apart from the wagering requirement, online casinos usually come with other bonus conditions. Very often players are caught out by this, and will find that they are denied withdrawals. Some of these conditions are: games contribution to bonus wagering, and maximum bet amount when playing with bonuses.
Games’ Contribution to Wagering
Games of online casinos contribute differently towards meeting play-through requirement. The lower the contribution of games to play-through, the faster play-through requirements will be met. Thus, the best online casinos to redeem and play with bonuses will be casinos that have games that contribute relatively well to bonus play-through.
In this regards, BetSafe Casino does not come out well. Only slots contribute 100% towards meeting bonus play-through, meaning a €100 wager on slots will count as €100 towards meeting wagering requirements. However, what the other games of BetSafe Casino contribute to bonus play-through is lower than you’ll find them contributing in many other online casinos. For example, in many casinos, table pokers contribute 50% to wagering, but in BetSafe Casino, many of the poker games contribute only 10%. Thus, when playing non-slot games, it’ll take relatively longer to meet wagering requirement in BetSafe Casino that it will take in many other online casinos. That said; except you’ll be playing slot games with your bonuses, BetSafe Casino may not be the best place to play with bonuses.
Maximum Bet Amount when playing with bonuses
When playing with bonuses, if any bet amount exceeds the maximum allowed amount, all winnings will be forfeited. In BetSafe Casino, the maximum bet amount when playing with bonuses is €6.00. This is a relatively low amount. A low max bet amount increases the number of game rounds you’ll have to play to meet play-through requirement; and this can easily turn casino gaming to a tediously long chore. The low €6 maximum bet amount that apply when playing with bonuses in BetSafe Casino means it’ll take longer to clear bonuses in the house. It also means that if you are a high roller the house is not a good place to play with bonuses.
Promotions – Summary
We’ll give the promotions section of BetSafe Casino a 3.0/ 5.0 rating. BetSafe Casino welcomes new players with a cash bonus (that may also include free spins). However, the bonus is relatively small, as it is only up to €50; and the free spins that come with up-ing your first deposit is only 20. Worse still, there are not many reload bonuses available. There is a VIP program to reward loyally playing in the casino, but even that is weak as there are not many benefits. The section is saved because we found good tournaments and campaigns with good cash prizes for many winners.
Below is a highlight of the Hits and Misses of the casino’s promotions section:
| √ | There are many tournaments with sweet prizes |
| √ | Cash prizes from tourneys and campaigns are available to many winners |
| X | The welcome bonus (100% bonus up to €50) is relatively small |
| X | The VIP program is relatively weak as there are not many benefits from it |
| X | Maximum bet amounts when playing through a bonus is relatively low |
| X | The contribution of non-slot games towards meeting wagering requirement is relatively low |
Banking
Deposits
| Options | Min Limit | Transaction Time | Service Fee |
| Visa | €10 | Instant | up to 2.5% |
| Mastercard | €10 | Instant | up to 2.5% |
| Neteller | €10 | Instant | None |
| Skrill | €10 | Instant | None |
| PaySafe Card | €10 | Instant | None |
| Instant Banking | €10 | Instant | None |
| PayPal | €20 | Instant | None |
Deposit Options:
BetSafe Casino is all about functionality. You may find the casino limited in deposit options because you will not find an endless list of options in its banking page. The supported options are: Visa, Mastercard, Neteller, Skrill, PaySafe Card, Instant Banking, and PayPal.
However, know that you’ll be able to use PayPal only if your account is registered in the UK. Also, you may be able to use Sofort (if in Germany) and Trustly (if in Sweden, Finland and Poland). Thus, you’ll find enough options with which to conveniently load your account wherever you play from. However, it is still disappointing that crypto options are not available.
Deposit Limits:
Even with a low budget, you won’t have to sweat it when loading your account. This is because the minimum deposit amount of BetSafe Casino is relatively low. It is just €10.00. This is one of the lowest minimum deposit amounts you’ll find in the industry.
Transaction Time
If you’ll want to start playing games immediately after making a deposit, you’re in luck with BetSafe Casino because transactions are instantly processed. Thus, once you make a deposit, the funds will immediately appear in your casino account, and you can start shooting games using those funds.
Service Fee
Deposits are largely free in BetSafe Casino. It is when using credit cards (Visa and Mastercard) that you’ll find a 2.5% processing fee.
Withdrawals
| Options | Min Limit | Transaction Time* | Service Fee |
| Visa | €20 | 2 – 5 working days | None |
| Neteller | €20 | Instant | None |
| Skrill | €20 | Instant | None |
| Instant Banking | €20 | 2 – 5 working days | None |
| PayPal | €10 | Instant | None |
* after a processing time of 24 hours
Withdrawal Options:
Being that BetSafe Casino is a legit online casino, it pays; and you’ll find enough options when it is time to request payment. Though its list of deposit options is not the longest, it is relatively fine, as it has all of: Visa, Mastercard, Neteller, Skrill, Instant Banking, and PayPal. However, we’ll have loved to see a crypto currency option on the list.
Withdrawal Limits:
BetSafe Casino also has friendly withdrawal limits. Once you have only €20, you can request payment. Thus, before you can get paid, you won’t have to stay long in the casino playing and playing to build a large balance. The €20 minimum withdrawal amount of BetSafe Casino is one of the lowest you’ll find in the whole industry.
At the other end of the spectrum, BetSafe Casino also has friendly limits. The maximum withdrawal amount should be as high as possible so that players who have large balances will not have a hard time withdrawing everything. In BetSafe, you’ll be able to withdraw up to €50,000 at once. To put this in perspective, many online casinos out there cap maximum withdrawals at €4,000 and €5,000 per transaction.
Payout Time
BetSafe Casino not only pays, it pays fast. After submitting a withdrawal request, it’ll take the casino about 24 hours to process the withdrawal. This is one of the fastest withdrawal processing times you’ll find in the industry. Even casinos that process payment requests in 48 hours are generally regarded as having fast processing times.
After processing, how fast the payment moves in getting to you depends on your selected payment method. Thankfully, there are options with instant processing time (like the web wallets). Thus, BetSafe Casino does have one of the fastest withdrawal times in the business. If you request payment in the casino and choose a web wallet option, you can get paid the following day.
Service Fees
Interestingly, BetSafe Casino does not charge fees when you are making withdrawals. So you’ll get whatever you get from your plays in the site.
Banking – Summary
We’ll give the banking section of BetSafe Casino a 4.5/ 5.0 rating. Whether funding an account or withdrawing winnings, the process is easy. Deposit and withdrawal limits are some of the best around, and transactions are fast.
Below is a highlight of the Hits and Misses of the casino’s banking section:
| √ | Deposits and withdrawals are easy |
| √ | Deposit limit is friendly – to fund an account, you need a minimum of €10 |
| √ | Deposit transactions are instantly processed |
| √ | Withdrawal limits are friendly – you need a minimum of €20 to request payment, and you can withdraw a maximum of €50,000 |
| √ | Payouts are fast, as withdrawal processing is within 24 hours |
| X | Deposit and withdrawal options are somewhat limited |
| X | There are no crypto currency options like Bitcoin |
Customer Support Service
There’s no doubt that in players’ online casino journey, some will run into brick walls. That is, some will have questions or issues, and will need assistance. Thus, the ideal online casino should be ready with an effective customer support service.
The Betsson Group prides itself on having an outstanding customer support service, and their support service has actually won numerous. Thus, you can rest assured that BetSafe Casino has one of the best support services in the online casino world.
The first place to check when you have a question is the Help Center. This place answers many of the questions you’ll have. It is a very detailed FAQ (Frequently Asked Question). The topics it covers include Registration and Login, Account and Verification, Payments, Security and Licenses, General Technical Queries, and more. It is so detailed that it’ll be of great help to players that like finding answers themselves.
However, if you’ll want to directly contact a representative of the casino for help, it is fine as BetSafe Casino supports an email service, a live chat service and a reverse-telephone service. For the email, you can simply send your inquiries to support-en@betsafe.com. For the Live Chat, you’ll find the link in the “Help Center” page. The Help Center also holds a link for the reverse-telephone (or Request Call Back) service. Simply click on it, and submit the required information (your telephone number), and a support agent of BetSafe Casino will call you back.
The support service is available 24 hours a day, 7 days a week. Thus, no matter when you need assistance, BetSafe Casino will be at your service. Also, unlike the support services of many online casinos that are plagued by the slow response, the support service of BetSafe Casino gives fast responses. Email submissions are typically answered in 30 – 60 minutes. This is great because services that answer emails within 24 hours are still considered to be fast. The live chat gives instant feedback, which typically comes in 5 seconds. If you request a callback, an agent will contact you in 15 – 60 minutes.
Also read: Betsson Review
Customer Support Service – Summary
We’ll give the “Customer Support Service” section of BetSafe Casino a 5.0/ 5.0 rating. First, there is a very detailed FAQ where you’ll find answers to most of your questions. Secondly, it has one of the best contact-help services in the industry. It can be reached via email, Live Chat, and reverse telephone; help is available 24/7, and responses are very fast and helpful.
Below is a highlight of the Hits and Misses of the casino’s customer support section:
| √ | There is a very detailed FAQ page |
| √ | Different contact channels are supported – Email, Live Chat, and reverse telephone |
| √ | The support service is available 24/ 7 |
| √ | Response is fast |
| X | It supports “request call back”, not a direct telephone service |
Conclusion
BetSafe Casino is a legit gambling site that does not have many equals in the online casino world. Its game selection is unmatched – it draws from many software providers to offer games that number about 1700. There’s no shortage of gripping online casino games to play – from slots to speciality games, and from classic tables to live table games. It gives incentives in the form of a welcome bonus, tourney prizes, and a VIP program. It aces it in banking, as options are sufficient, limits are some of the friendliest in the industry, and payout is fast.
However, BetSafe Casino is not without its faults. The bonus offering could be better, as the welcome bonus is relatively small, the VIP program is relatively weak, and there is a dearth of reload bonuses.
However, on the whole, BetSafe Casino comes out as a fine online casino. It sure can enhance your online casino gaming experience. And you don’t have to worry about legality.
It is very legit, as it is backed by one of the biggest operators in the business, certified by a leading auditor in the business, and licensed by some of the most reputable authorities in the business. You can have winnings, and you’ll get paid. Yes, we do recommend BetSafe.